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1

Audio and Video don't match after installing update

Explorer ,
Mar 15, 2017 Mar 15, 2017

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Hey,

I edited a screen recording and because my Adobe DL didn't work, I updated After Effects and Premiere (Mac- CC 2015). When I opened the project in Premiere with the new version, the audio and the video dont match anymore. They are all still linked and edited correctly, just that picture and sound dont make much sense anymore.

I tried making the media offline and relocating it. I also didnt add DL to After Effects anymore.

Does anyone have an idea, what I could to to get my audio back on track? It's only one video file but it was quite long, so I would prefer, not to watch the raw material again.

Kind regards

Theresa

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correct answers 1 Correct answer

Explorer , Mar 17, 2017 Mar 17, 2017

Okay, i talked with the Adobe Support and I had to transcode the clip, using "handbrake" https://handbrake.fr/

and then i made the Media Offline, relinked with the new transcoded Video and it works great.

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correct answers 1 Pinned Reply

Adobe Employee , Feb 24, 2025 Feb 24, 2025

Hi @mable Barnes,

Welcome to the forum. Your questions are always welcome here! This is an older post so your issue may not be the same. What kind of video files are these? Which camera shot them. I ask these questions because the issue may be related to your media and not necessarily the app. Let us know!

 

Thanks,
Kevin

 

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Explorer ,
Mar 17, 2017 Mar 17, 2017

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Okay, i talked with the Adobe Support and I had to transcode the clip, using "handbrake" https://handbrake.fr/

and then i made the Media Offline, relinked with the new transcoded Video and it works great.

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Explorer ,
Mar 19, 2017 Mar 19, 2017

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Wish Adobe Premier supported variable frame rate.

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New Here ,
Feb 24, 2025 Feb 24, 2025

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I am having this same issue with my audio no matching my video after update-every video I inport is doing this!!! How does handbreak work? Is this something I have to do with every Video now?

Can I just go back to the previous version of Adobe Premiere? If so how do I do that?

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Adobe Employee ,
Feb 24, 2025 Feb 24, 2025

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Hi @mable Barnes,

Welcome to the forum. Your questions are always welcome here! This is an older post so your issue may not be the same. What kind of video files are these? Which camera shot them. I ask these questions because the issue may be related to your media and not necessarily the app. Let us know!

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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