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kaitlina35935886
Participant
February 14, 2019
Answered

Audio Becomes Distorted When Imported into Premiere CC

  • February 14, 2019
  • 6 replies
  • 27967 views

Hello,

I'm encountering a problem it seems several others have faced, but the solutions that were recommended don't seem to help me.

I had imported a wav file into Audition to edit. Once my edits were complete, I exported the mix down file and then imported it into my Premiere video project. The audio sounds very "tinny" and there's a high-pitched ringing. Figured it was my export settings. Tried again, same result. After several failed attempts, I tried opening the file in After Effects, the audio sounds as it did in Audition with my edits. Same thing when I play the audio using iTunes. So then I tried clicking on the audio file in Premiere and selected "Replace with Audition Comp" and low and behold the ringing and tinniness are gone. But as soon as I go back to Premiere, it sounds like garbage again. My co-worker tried importing the same audio file into their Premiere project, no issue, it sounds as it should. I've been looking through the forums and found that the issue most people have had was solved by adjusting their Audio Hardware settings for their Default Input and Output. My input is set to built-in microphone and the output is set to built-in output, which is what was recommended. For the hell of it, I tried messing around with the other options, and it only muted the audio entirely, or gave me the same results.

I've tried re-booting the program. I've tried re-booting my computer. I've been at this for hours trying to figure out a work around. I tried replacing with an Audition comp, I tried replacing with an After Effects composition. No matter what, the audio sounds fine until I bring it back into Premiere. I haven't had an issue like this before, and I'm at a loss as to what to do next.

    Correct answer Sue5EE9

    I was having the exact same problem, and after months of searching, this is how I have solved the problem by myself, right now by the way Lol. 

     

    1- Check the sample rate on the .wav track you are trying (AKA Framerate - Eg.: 44100hz, or 32000hz etc...)
    2- Click Sequence --> Sequence Settings --> Audio --> Sample rate 

    3 - Select the sample rate that matches the audio track you are trying to use. 

    4- Hit ok and test the track on your sequence. 

     

    Now it sounds crystal clear to me 😉

     

    Hope it helps. 

     

    Romie.

    6 replies

    J
    JamesAlvarez520
    Participating Frequently
    July 22, 2025

    As of 2025, I am still having this issue. Even after matching the sample rate to the sequence settings and resetting preferences. This NEVER happened with previous builds.

    R Neil Haugen
    R Neil Haugen
    Legend
    July 23, 2025

    What's the audio format, made by what? Details are needed to try to troubleshoot this.

    Everyone's mileage always varies ...
    D
    Dushyant32972795eeki
    Participant
    October 17, 2023

    just import the same audio in different project file it worked for me 

    L
    lauraw59122845
    Inspiring
    February 25, 2023

    hi, i know this is years old but im having the same issue except nothing here is working to fix it. My audio in the original file is absolutley fine, importing it into premier pro only makes it go tinny and distorted but the sample rate is the same as the og file, workspace is back at default and reset, input is set to none like suggested. im completely at a loss. When it exports the file too the audio stays tinny so i definately think its something wrong with my premier pro i just cant pin what it is.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 21, 2023

    What's the format, Laura? Which camera? Any other details on your system?

     

    Thanks,
    Kevn

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    L
    lauraw59122845
    Inspiring
    March 21, 2023

    Hi, format was mp4, no camera involved, was using streamlabs to grab gameplay footage, windows 10 latest version of that and audio file is set to AAC I belive, either that or mp3, but would be set to stereo non the less. I have other videos that will have been created using the exact same setting as this and yet they don't have this audio issue, maybe its a possibility that the file was somehow corrupted during the recording or when it was being saved? But even then if that were true why would the audio be fine on my computers video player but not Adobe...

    S
    Sue5EE9Correct answer
    Participant
    March 3, 2022

    I was having the exact same problem, and after months of searching, this is how I have solved the problem by myself, right now by the way Lol. 

     

    1- Check the sample rate on the .wav track you are trying (AKA Framerate - Eg.: 44100hz, or 32000hz etc...)
    2- Click Sequence --> Sequence Settings --> Audio --> Sample rate 

    3 - Select the sample rate that matches the audio track you are trying to use. 

    4- Hit ok and test the track on your sequence. 

     

    Now it sounds crystal clear to me 😉

     

    Hope it helps. 

     

    Romie.

      D
      deanc3684730
      Participant
      February 12, 2023

      I've never been happier, thank you for this piece of advice! it was on the wrong sample rate the whole time. Thanks again! Cheers

      D
      default7v6vc9cvd1hc
      Participant
      August 24, 2021

      Did you solved your problem? if not go to Edit- Prefrences - Audio Hardware and In default Input section select no Input. 

      that worked for me. i hope it will work for you to aswell..

       

        D
        Dena22848945r5zt
        Participant
        February 3, 2022

        this worked for me when nothing else did thanks! 

          Peru Bob
          Community Expert
          Peru BobCommunity Expert
          Community Expert
          February 14, 2019

          Try resetting the preferences:

          FAQ: How to reset preferences in Premiere Pro?

          If that doesn't work, try resetting the Workspaces:

          Reset a workspace

          Reset the current workspace to return to its original, saved layout of panels.

          1. Do one of the following:
            • Click the Workspace menu icon and select Reset to Saved Layout.
            • Choose Window > Workspace > Reset to Saved Layout.

          from here:

          https://helpx.adobe.com/premiere-pro/using/workspaces.html

          K
          kaitlina35935886Author
          Participant
          February 15, 2019

          Neither of these fixes seemed to do anything. I tried exporting my entire project to an mp4 just to see if the distortion occurs after exporting, and the audio is fine, no weird ringing. So at this point I'm just going to ignore the distortion in the project file and know that it will sound fine once exported. The rest of my audio in the project file is working, it's just this one particular clip that was imported into the project after everything else.

          M
          mollym29484332
          Participating Frequently
          February 16, 2021

          I understand that your post is YEARS old, but I'm having this same issue and wondered if you ever found a solution.

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