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CLWill
CLWill
Inspiring
June 27, 2022
Answered

Audio Drop Out

  • June 27, 2022
  • 4 replies
  • 649 views

I have two virtually identical machines: an M1 Max MacBook Pro and an M1 Max MacStudio. On the MacBook I can play and edit timelines flawlessly, the audio has never once been an issue for many months. However I got a new MacStudio and I get audio dropouts every few seconds, seemingly at random. Sometimes at the start of a clip, sometimes just after a few seconds of playing. Go back in the timeline, it plays fine. For a few seconds.

 

Both configurations are as close to identical as could be. Both have 64gb of memory, both have the same processor. Both are running identical versions of MacOS (Monterey 12.4). Both are running identical versions of PP (22.5.0). Both machines are/were connected to the exact same audio devices. Both are connected to the exact same hard drives. Yet the laptop works flawlessly, the desktop doesn't.

 

I have: deleted the media cache, fiddled with the audio buffer size (up and down), compared the settings as best I can, even tried "render audio". The problem remains.

 

Going through the forum I see this issue has been around for almost a decade. Does anyone have a definitive solution?

This topic has been closed for replies.
Correct answer CLWill

I figured out the issue. An audio plugin I use has a fun form of copy-protection -- random drop outs when the plugin is unlicensed. I had recently moved from one machine to another and hadn't authorized the plugin on the new machine. Did that and all is well. Sorry for the fire drill.

4 replies

E
Edd35780896g7ak
Participant
February 29, 2024

Couldn't believe how simply I fixed this. I could barely edit as every 3 seconds or so the audio would drop out while the video continued to play. Came on this forum and the answers were all too technical for me to understand. My timeline had 5 cameras each with an audio track connected which was muted and I had one master WAV track. I deleted all the camera audio tracks and couldn't believe that it amazingly just all worked perfectly straight away

CLWill
CLWillAuthorCorrect answer
Inspiring
June 29, 2022

I figured out the issue. An audio plugin I use has a fun form of copy-protection -- random drop outs when the plugin is unlicensed. I had recently moved from one machine to another and hadn't authorized the plugin on the new machine. Did that and all is well. Sorry for the fire drill.

Richard van den Boogaard
Community Expert
Richard van den BoogaardCommunity Expert
Community Expert
June 29, 2022

Have you tried setting the input of the audio hardware to none? This can be a source of the troubles.

 

Hope this helps.

CLWill
CLWillAuthor
Inspiring
June 29, 2022

Yes I did try that. Didn't change anything.

CLWill
CLWillAuthor
Inspiring
June 27, 2022

And the problem only gets worse. This glitch effects the audio transcription for captions. The captions are missing a huge portion of the words. This is absolutely unacceptable.

 

I've even tried putting the project on a the internal SSD drive on the MacStudio. The problem persists. As of now Premiere Pro is unusable on a brand new MacStudio.

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