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jordanm46357730
jordanm46357730
Participant
March 4, 2019
Answered

Audio Error.

  • March 4, 2019
  • 2 replies
  • 872 views

I don't know what this message meant, or what to do about it? Is there any way to get the audio back?

    This topic has been closed for replies.
    Correct answer Ann Bens

    They are auxiliary files which are not imported, just the top one the mp4.

    You ignore the message.

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 8, 2023

    Hi @jordanm46357730,

    I saw your message. Can you try importing the video clips via the Media Browser? It looks like you are trying to import clips which are not media files. Hope the idea works. Sorry for the hassle.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    March 4, 2019

    Hi jordanm46357730,

    The files you are trying to import are not supported by Premiere Pro. Please check the list of supported file formats here: Premiere Pro CC supported file formats

    What is the file format of the audio file you are trying to import?

    Thanks,

    Vidya

    jordanm46357730
    jordanm46357730Author
    Participant
    March 4, 2019

    this is the content of the folder I try to import

    jordanm46357730
    jordanm46357730Author
    Participant
    March 4, 2019

    They are auxiliary files which are not imported, just the top one the mp4.

    You ignore the message.


    Is there anyway I can get it back? Because when I import the video, the audio I recorded with it doesn’t show up.

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