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Participating Frequently
March 14, 2023
Question

Audio gets messed up in a video file

  • March 14, 2023
  • 1 reply
  • 1260 views

I am importing a video file into Premiere. The audio sounds fine before, but once I bring it in, it turns into a brick wall and is horribly distorted/clipped. 

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1 reply

Legend
March 14, 2023

Are you using Premiere or Premiere Elements? They are very different programs.

 

Can you post a screenshot of your timeline showing what it looks like when you get this issue?

Participating Frequently
March 14, 2023

I'm in Premiere Pro. I don't have elements. 

Kevin-Monahan
Community Manager
Community Manager
March 16, 2023

Audio format is: MPEG-4 AAC, 44100 Hz


Hey Noah, 

Sorry about all this. As I suspected, something tells me that you are hitting a bug with AAC audio. I see others with AAC hitting a similar problem: .mp3s and AVCHD footage which also has AAC audio. AAC is supposed to be handled by the OS, but it might also be a Premiere Pro issue. I'm pretty sure that this is a recent issue, maybe since 23.0. It has taken me this long to figure out the issue. Sorry!

 

For a workaround, I think it's possible to import the footage to Shutter Encoder (or use FFMPEG if you know how), to rewrap the audio to another container. Then, import the clip into Premiere Pro for replacing the clip with audio that will sound correctly. 

 

In the meantime, I will see if a bug exists on this issue yet or not and will file one, if not, and I can reproduce it over here. If you have a sample file you can upload, that would expedite the process. PM me with a link to the URL if you'd like to keep it private. Hope I can help.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio