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pawandeepsandhu
Inspiring
May 8, 2025
Answered

AUDIO NOT IMPORTING ON MTS FILES-PREMIERE OR ANY ADOBE APPLICATION

  • May 8, 2025
  • 1 reply
  • 309 views

NEW PC. PREVIOUSLY HAD PROBLEM IMPORTING ANY VIDEO TYPE IN PREMIERE. NOW OK.

 

PREMIERE AND INDEED ALL ADOBE APPLICATIONS NOT IMPORTING AUDIO WITH VIDEO ON MTS FILES ONLY.

 

HAVE CLEARED AND MOVED CACHE. RENAMED FILE EXTENSIONS. 

 

FILES IMPORT OK OTHER EDITING SOFTWARE.

 

ANY SUGGESTIONS PLEASE.  

    Correct answer pawandeepsandhu
    Thanks for the suggestion.

    Recified by reinstalling Plugin files under-7.0-Mediacore-*Main Concept*.

    Had to previously delete this file as previously no video was importing to
    Premiere Pro.

    So have gone from deleting file to reinstalling file-and all video is now
    importing ok. (Makes no sense!)

    Regards.

    1 reply

    Averdahl
    Community Expert
    AverdahlCommunity Expert
    Community Expert
    May 8, 2025

    This one will solve the issue: Download Dolby AC-3/AC-4 Installer - MajorGeeks

     

    More info here: https://community.adobe.com/t5/premiere-pro-discussions/no-ac3-codec-in-windows-11-24h2-solution-is-...

     

    quote

    ANY SUGGESTIONS PLEASE.  


    By @pawandeepsandhu

     

    P
    pawandeepsandhuAuthorCorrect answer
    Inspiring
    May 8, 2025
    Thanks for the suggestion.

    Recified by reinstalling Plugin files under-7.0-Mediacore-*Main Concept*.

    Had to previously delete this file as previously no video was importing to
    Premiere Pro.

    So have gone from deleting file to reinstalling file-and all video is now
    importing ok. (Makes no sense!)

    Regards.
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