AUDIO NOT IMPORTING ON MTS FILES-PREMIERE OR ANY ADOBE APPLICATION

[pawandeepsandhu]

NEW PC. PREVIOUSLY HAD PROBLEM IMPORTING ANY VIDEO TYPE IN PREMIERE. NOW OK.

PREMIERE AND INDEED ALL ADOBE APPLICATIONS NOT IMPORTING AUDIO WITH VIDEO ON MTS FILES ONLY.

HAVE CLEARED AND MOVED CACHE. RENAMED FILE EXTENSIONS. 

FILES IMPORT OK OTHER EDITING SOFTWARE.

ANY SUGGESTIONS PLEASE.  

[Averdahl]

This one will solve the issue: Download Dolby AC-3/AC-4 Installer - MajorGeeks

More info here: https://community.adobe.com/t5/premiere-pro-discussions/no-ac3-codec-in-windows-11-24h2-solution-is-...

ANY SUGGESTIONS PLEASE.  

By @pawandeepsandhu

[pawandeepsandhu · Accepted solution]

Thanks for the suggestion.

Recified by reinstalling Plugin files under-7.0-Mediacore-*Main Concept*.

Had to previously delete this file as previously no video was importing to
Premiere Pro.

So have gone from deleting file to reinstalling file-and all video is now
importing ok. (Makes no sense!)

Regards.