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eduardokara
Participant
October 18, 2012
Answered

Audio out of sync AFTER importing

  • October 18, 2012
  • 78 replies
  • 628950 views

Hello, how are you?

I've been searching for a solution for a while, but I can't seen to find any.

The thing is... I've been capturing some gameplay footage, with files that last an hour or even more.

When I watch the files in any player (Windows Media Player, VLC, Media Player Classic) they play fine, the audio and the video seems to be on sync and OK.

But after I import to Adobe Premiere, it just gets out of sync. Even when I watch in the Source Monitor, before dragging to the timeline.

It looks like there is a problem when conforming the audio.

But even the time duration is different from the original, there is some frames or even seconds of difference inside Premiere.

And this happens with different codecs, AVI (from FRAPS), H.264 (with AAC audio and MP3)...

I've tried cleaning the cache, deleting the software and reinstalling again, converting - everything.

Some are saying this is a recurrent bug on Adobe Premiere. Isn't there any fix or something that I could do?

It's really strange that the problems only occur AFTER importing. Outside of Premiere is fine, so there is no problem with the capture, right?

I would really appreciate if someone helps me. Thanks a lot!

PS: I have Adobe Premiere Pro CS6.

Intel Core i7

12 GB RAM

GeForce GTX 580

HD 2 TB 7200RPM

    Correct answer caroline_edits

    We've got a tutorial here on how to fix it when working with screen recorded footage! This helps with other non-camera formats too like Zoom recordings or gameplay footage. 

    78 replies

    Show previous replies
    M
    matthew_reeves
    Participant
    May 21, 2014

    For how great Premiere Pro is at video editing I am starting to wonder if it is worth the effort and money. I am having the same issue with imported AVI files. I am importing AVI files because PP had issues with MPEG files. So in essence I have to do another work around to get the first work around to work. This is just ridiculous. I am having this issue in CS4 and people with CS6 apparently still have this problem.  

    I echo njmafl's post. It is time for an official response. A moderator edited his post, but how about a solution?

      A
      Anonymous
      May 11, 2014

      All I can say is that is problem is total [expletive deleted]!  Hundreds of dollars worth of PP and to have this problem is NOT acceptable!  I have tried all of the different suggestions above and NONE have worked!  This is plain unacceptable!

      ======================================================================

      Edited by moderator to remove profanity. Substituting a couple of characters doesn't cut it.

        B
        bailzmc1
        Participant
        September 22, 2013

        Hey I don't know if you've found an answer to your problem from someone else yet, but I have had the same problem before, and I've finally found a fix that I'd like to share. I downloaded a video converter called Handbrake. (Mod 2021 update note: You can also use Shutter Encoder, which has more features and codecs than Handbrake).

         

        In Handbrake I imported the video I wanted converted and changed an option from "variable framerate" to "constant framerate". After my webcam footage was converted into "constant framerate", I imported the new webcam footage into Adobe Premiere and everything was in sync at last!

         

        I hope this helps anyone who has had the same problem.

         

        For my problem, it was my webcam's visual that was getting out of sync of my webcam's audio on top of my gameplay footage. I found out that recording devices can record in "variable framerate" or "constant framerate".

        If a vid is getting out of sync with itself while in Adobe Premiere but not out of sync when you watch it outside of Adobe Premiere, it is because it was recorded in "variable framerate". What variable framerate means is that it cycles/changes the frames at different frame speeds throughout the video, making the video a different length while in Adobe Premiere.

          A
          Anonymous
          September 29, 2014

          Hi all,

          I have been working with Adobe Premiere for years now and, like most of you here, some months ago the audio out of sync problems started. I record gameplay footage with an Avermedia Livegamer portable which creates MP4 files. Strange thing is. I have editted tons of video's recorded with the avermedia and the audio/video was perfectly in sync. But all of a sudden I got a file that wasn't in sync anymore. I have also editted tons of GoPro footage, and nothing 's wrong with those files. Atleast not yet...

          So I have been googling for a solution and the handbrake solution sounds the most easy solution. I read a reply on this forum saying it is freeware and can be easily downloaded. Am I just a nerd or is it a well hidden download ? Could someone share a link if possible or give some good google directions that nerds like me can understand/use? I hope this workaround will work for me. Thanks in advance!

          Schnarfus
          Schnarfus
          Participant
          November 14, 2014

          Hey Crazio, did you find the Handbrake link you were looking for?  https://handbrake.fr/downloads.php

          B
          brianzigler
          Participant
          August 20, 2013

          I am having this EXACT same issue.

          I have some video that I recorded, and in every other program besides Premiere Pro (I've tried both CS 5.5 and CS 6) it plays with the audio and video in sync. It isn't as simple as Unlinking the audio and dragging it to match it up, no, it's as if the audio slows down over the progression of the video. So even if I were to drag the audio and sync it up to someone talking (which is such a pain...) immediately afterwards, the audio will gradually become out of sync again. And if you try to line it up again, then the whole project gets screwed up. Extremely agitating. I've attempted to slow the audio duration down as others have posted before, but that doesn't work right. I had to slow it down to (98.5% before SOME of it was synced and it had incorrect pitch) Just awful. I have over 120 videos that need editing and I'm not going to be using Premiere Pro with this horrible audio sync.

          And again, in other programs like VLC, QuickTime, Windows Media Player... the video and audio are synced up PERFECTLY. Once it's imported into Premiere Pro, something strange happens to it and makes it impossible to edit comfortably.

            E
            excited_Genie16B8
            Legend
            August 20, 2013

            Is this camera generated media using a format that PP supports?

            B
            brianzigler
            Participant
            August 24, 2013

            EDIT: I tried Premiere Pro CC and I'm getting the same issue still. I also discovered something rather peculiar, I exported the audio only from the imported video, then I deleted the original audio, when I reimported the audio, it was almost 25% longer than the video! I also checked the original footage and it has a frame rate of 28.38 (some of the other footage has other weird frame rates) could this have anything to do with it?

            I am using an analog to digital video recorder. I am converting old VHS tapes into a digital format, they are encoded as .mp4. Premiere Pro will open the files and have the audio as well, but they are not synced, and no matter how many times I try to sync the audio to the video, it still becomes out of sync. Every other program besides Premiere Pro has the audio and video in perfect sync.

            A
            Andrew038
            Participant
            July 22, 2013

            The audio/video sync problem seems quit widespread and on different versions of Premier Pro. I still can't find a solution. Post 6 and 9 didn't work for me.

            The audio/video are in sync on VLC, Media Player etc -- the problem only exists when importing into Premier Pro CS6. It is taking ages to re-align the video/audio in PPro which is not a solution.

              V
              VirtueWS
              Participant
              November 5, 2012

              I've been having this same issue, I too was trying to edit together footage that I've recorded from games last night when I ran into this issue.

              I did some searching this morning and came accross this: http://blog.flickharrison.com/2012/04/problem-solving-in-adobe-premiere-audio-glitches-and-sync

              Not sure if you've looked at that already.

              I'm at work at the moment so can't test it out, I'll be having a go this evening when I get home. Until then though - has anyone tried this and does it work?

              Cheers.

              I
              ingrid305
              Participant
              November 5, 2012

              XMP files you get after converting to i.e. M2V format (mpg) by Premiere pro (media encoder)

              I have the sync problem BEFORE that, in the basic .AVI file (DV-format video and audio directly captured from DV-tape!!!!).

              The file is is not compressed, None HD (standard wide screen) 45 minutes appr. 13 GB.

              This file is in sync in ANY player (from media player till VLC media player).

              So the file is in sync anywhere but in Premiere Pro 5.5 timeline (being captured by premiere for crying out loud!) so will remain out of sync when exporting to other formats.

              As mentioned before I did a workaround by reducing the audiospeed to 99,98% but that cannot be a 'permanent' solution..

              Anybody found the real cause of out of sync?

              B
              BryanCMAC
              Participant
              October 30, 2012

              I'm having the exact same problem in CS5.5, and from my searching it is a fairly common problem with no solution.

              However it is hit and miss. The H.264 MP4 files generated from our Tricaster 855 will sometimes playback in Premiere with no problems. But occassionally one file will have this sync issue, with audio about 8 frames ahead of video.  The file will, however, playback just fine in Quicktime, Windows Media Player, VLC, etc.  It's only when the file is imported to Premiere that it plays back out of sync.

              I
              ingrid305
              Participant
              November 4, 2012

              Same problem here in Holland..

              Capturing DV-footage from PanasonicNV-GS400 always without any problems but....

              Same .avi files which were perfect in sync (old backups) are now out of sync after import in Premiere Pro5.5 on the time line.

              Starting IN-sync, it gets worse and worse and after 30 minutes of footage, the audio is one second 'too soon'..

              John T Smith
              Community Expert
              John T SmithCommunity Expert
              Community Expert
              October 18, 2012

              H.264 will NOT work inside an AVI wrapper http://forums.adobe.com/thread/854115

              And, some notes on Fraps http://forums.adobe.com/thread/871095

              -and http://forums.adobe.com/thread/943772

                E
                eduardokaraAuthor
                Participant
                October 18, 2012

                Hey, thanks for you answer.


                Actually, importing is not really the problem. I use the MP4 files more often that the FRAPS' AVI files - even so, I don't have problems with those AVI too, as long as I have FRAPS installed.

                I'm having problems independent of the format.

                The problem is inside Premiere, after importing. =/

                M
                miasanmia11
                Participant
                October 21, 2012

                I have the exact same problem. I have some .mp4 files I recorded on my phone. Works fine everywhere, as soon as I import it into PP, the audio is out of sync. I believe it is due to the fact that the video has a variable number of frames per second. I don't really know how to fix it so any help is greatly appreciated.

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