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Fantasy8
Participant
April 25, 2020
Question

Audio out of sync after render

  • April 25, 2020
  • 4 replies
  • 1258 views

I'm running Premiere V14.1 on Mac OS High Sierra. The audio runs fine during playback on the timeline but after render out to video files, it is out of sync by a lot. The sequence matches the render files output, anyone has any suggestion? Thanks.

 

Wayne

This topic has been closed for replies.

4 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 27, 2020

Did resetting the preferences and workspaces work?

F
Fantasy8Author
Participant
April 27, 2020

I have changed the Audio Hardware, Default Input to No Input. Playback disabled Mercury Transmit. I notice the Premiere direct render at the beginning is sync but later is out of sync with the 15s clip. The AME is the worse, sound is out of sync at the beginning till end. Let me know what needs to be done

 

Wayne

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 27, 2020

Did resetting the preferences and workspaces work?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 27, 2020

Does it do that both with and without GPU acceleration?

Does it do it both with direct export and export through AME?

F
Fantasy8Author
Participant
April 27, 2020

The files are rendered with AME V13.1.5 with Metal GPU acceleration. Thanks

 

Wayne

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 27, 2020

Does it do that both with and without GPU acceleration?

Does it do it both with direct export and export through AME?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 27, 2020

Try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html



Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 25, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

    F
    Fantasy8Author
    Participant
    April 25, 2020

    Hi Peru,

     

    Thank you for the suggestion and help, here is the MediaInfo and please see if there is anything need changes, thank you. 

    Wayne 

     

    General

    Complete name                            : /Volumes/G-SPEED 4/2018_Adwin_Rework_Project/Youtube/2020_March-Part2.mp4

    Format                                   : MPEG-4

    Format profile                           : Base Media / Version 2

    Codec ID                                 : mp42 (mp42/mp41)

    File size                                : 19.5 GiB

    Duration                                 : 1 h 2 min

    Overall bit rate mode                    : Variable

    Overall bit rate                         : 44.3 Mb/s

    Encoded date                             : UTC 2020-03-09 07:12:47

    Tagged date                              : UTC 2020-03-09 07:18:04

    TIM                                      : 00:11:51:21

    TSC                                      : 24000

    TSZ                                      : 1001

     

    Video

    ID                                       : 1

    Format                                   : AVC

    Format/Info                              : Advanced Video Codec

    Format profile                           : High@L4.2

    Format settings                          : CABAC / 4 Ref Frames

    Format settings, CABAC                   : Yes

    Format settings, Reference frames        : 4 frames

    Format settings, GOP                     : M=3, N=23

    Codec ID                                 : avc1

    Codec ID/Info                            : Advanced Video Coding

    Duration                                 : 1 h 2 min

    Bit rate                                 : 44.0 Mb/s

    Width                                    : 1 920 pixels

    Height                                   : 1 080 pixels

    Display aspect ratio                     : 16:9

    Frame rate mode                          : Constant

    Frame rate                               : 23.976 (24000/1001) FPS

    Color space                              : YUV

    Chroma subsampling                       : 4:2:0

    Bit depth                                : 8 bits

    Scan type                                : Progressive

    Bits/(Pixel*Frame)                       : 0.885

    Stream size                              : 19.3 GiB (99%)

    Language                                 : English

    Encoded date                             : UTC 2020-03-09 07:12:47

    Tagged date                              : UTC 2020-03-09 07:12:47

    Color range                              : Limited

    Color primaries                          : BT.709

    Transfer characteristics                 : BT.709

    Matrix coefficients                      : BT.709

    Codec configuration box                  : avcC

     

    Audio

    ID                                       : 2

    Format                                   : AAC LC

    Format/Info                              : Advanced Audio Codec Low Complexity

    Codec ID                                 : mp4a-40-2

    Duration                                 : 1 h 2 min

    Source duration                          : 1 h 2 min

    Bit rate mode                            : Variable

    Bit rate                                 : 317 kb/s

    Maximum bit rate                         : 467 kb/s

    Channel(s)                               : 2 channels

    Channel layout                           : L R

    Sampling rate                            : 48.0 kHz

    Frame rate                               : 46.875 FPS (1024 SPF)

    Compression mode                         : Lossy

    Stream size                              : 143 MiB (1%)

    Source stream size                       : 143 MiB (1%)

    Language                                 : English

    Encoded date                             : UTC 2020-03-09 07:12:47

    Tagged date                              : UTC 2020-03-09 07:12:47

     

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