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Inspiring
July 14, 2023
Question

Audio out of sync when watching on Mobile

  • July 14, 2023
  • 1 reply
  • 1029 views

Hello community. I edited a video with Premiere Pro 2023 and exported. While watching on my laptop there is no issue with audio. I even tried multiple video players and there was no problem at all. Then i uploaded the video on my drive and downloaded it from there with my phone. I played the video and audio little bit out of sync. No matter what i've tried still same. I changed CBR to VBR, 1 pass. It didn't work. Then tried VBR, 2 pass and still same. Then turned to CBR again but still facing with this issue. Render at Maximum Depth and Use Maximum Render Quality settings is on. I tried Software Encoding and Hardware Encoding but it didn't fix the issue. Thank you 🙂

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1 reply

Ann Bens
Community Expert
Community Expert
July 14, 2023

Check the particulars of your phone on e.g. bitrate.

Inspiring
July 14, 2023

I checked a video that i'm using on premiere pro with MediaInfo. It says Variable Bitrate. 
"Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 28.571 FPS
Maximum frame rate : 31.579 FPS"
What i have to do? 

Peru Bob
Community Expert
Community Expert
July 14, 2023
quote

"Frame rate mode : Variable
By @Thomas30730035c384

 

Many users are having issues with Variable Frame Rate. Use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/