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GraceAndCorbett
Inspiring
October 25, 2023
Question

Audio Scratchy/Distorted Inconsistently and Temporarily- Randomly Solved, need to Consistently Solve

  • October 25, 2023
  • 2 replies
  • 906 views

We have an 11-episode series, 30 min apiece, each ep is a project within a production. Some of the video footage is from Zoom interviews or phone cameras, and the audio from these two sources has become increasingly glitchy upon playback in Premiere Pro 2024, or upon export to H264.

-If I reboot the PC, the problem is sometimes fixed

-If I restart Premiere, the problem is sometimes fixed

-If I cut the glitchy sequence and then paste it back again, the problem is sometimes fixed

-Some portions of the same source footage will glitch within the timeline/export, while others will not

-Some Zoom interviews will glitch within the timeline/export, while others with identical codec will not

 

PC specs:

Upgraded to Premiere Pro 2024

Windows 10 Pro v22H2, 64-bit

HP Z840 workstation

Intel(R) Xeon(R) CPU E5-2667 v3 @ 3.20GHz 3.20 GHz (2 processors)

64 GB RAM (52 allocated to Premiere)

Upgraded GPU GeForce RTX 3070

 

Not aware of a way to reinterpret the audio like we do the color space. Please help!

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2 replies

GraceAndCorbett
Inspiring
October 26, 2023

Accidentally posted this as DISCUSSION when it needs to be a BUG REPORT. Find the bug report at:

https://community.adobe.com/t5/premiere-pro-bugs/audio-scratchy-distorted-inconsistently-in-timeline-and-export/idi-p/14186137

Peru Bob
Community Expert
Community Expert
October 25, 2023

Try Preferences > Audio Hardware and set Input to None.

GraceAndCorbett
Inspiring
October 25, 2023

Nope, did not affect anything once I tried this. Thanks though.