Audio tracks missing and/or out of sync

I haven't touched Adobe Premiere Pro in several months, but recently decided to get into editing my own videos again. I use SteelSeries Moments to capture clips and I used to be able to drag and drop them into Premiere with no issues. It would show all 3 audio tracks and all in sync. However, now I'm running into problems where audio tracks 2 and 3 either won't show up altogether or I can see the tracks but there are no waves to indicate that audio is there. I'll listen to each individual track via VLC and I know they exist, but they don't appear within Premiere. I'm trying to figure out if it's some sort of option I may have turned on that I shouldn't have or something disabled that I need enabled. Any help is appreciated, thanks.