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Transcriber_Matt
Participant
October 28, 2021
Question

Auto Transcribe Broken - "Fair Usage limit insufficient to start a new transcription"

  • October 28, 2021
  • 2 replies
  • 526 views

For the last few weeks I have been using the transcription feature daily for an hour or so of footage.
Ever since yesterday (October 27th) the Auto Transcribe feature has stopped working completely for me, with every time I try to transcribe the following message is shown.

"Fair Usage limit insufficient to start a new transcription"



Why has it stopped working and how can I fix it?

There was no mention of any 'limit' to how much we are allowed to use this feature, so why does there appear to be a limit? 


This topic has been closed for replies.

2 replies

TeresaDemel
Community Manager
TeresaDemelCommunity Manager
Community Manager
October 28, 2021

Hi Matt, 

 

I send a DM to you. I look forward to talking.

 

Teresa

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    October 28, 2021

    I hve not seen any posts about this, and a search of the forum finds only your post for "fair usage limits." And yes, the FAQ documents include:

     

    "Is there a limit for usage of Speech to Text?
    There is currently no set limit for fair and reasonable usage by individual subscribers, for their own projects."

     

    If you google "fair usage limits" it is generally used for internet providers that restrict usage in peak usage times.

     

    Have you tried a short sequence?

     

    Stan

     

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