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Known Participant
June 19, 2014
Answered

Autosave to Creative Cloud

  • June 19, 2014
  • 46 replies
  • 50761 views

I cannot add autosave to Creative Cloud 2014, get an error message when checking the box on preferences Auto Save - "Savie backup project to Creative Cloud."

Error message:

"Saving backup projects to Creative Cloud requires a Creative Cloud Files directory. Please install the Creative Cloud desktop application on your computer to enable this feature."

Choice to use Creative Cloud then greys out.

However,  I do in fact have Creative Cloud installed on computer and do in fact have a Creative Cloud Files directory.


Thanks in advance for any help you can provide.


-James Edmunds

New Iberia, LA


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Message was edited by: Jim Simon

This topic has been closed for replies.
Correct answer SK321

The workaround of creating a folder for each project in my Creative Cloud Files folder, then using that folder as the autosave folder for the project I'm working on, is currently working for me.  It would be nice if they could get the integrated CC autosave fixed once and for all, though.

46 replies

Participating Frequently
November 2, 2023

2023 v24.0 Premiere Pro e o mesmo problema ainda acontece... tentei de tudo que foi dito nesse tópico, lamentável...

Ann Bens
Community Expert
Community Expert
November 2, 2023

@Dayana29989232i4k0 post new thread.

This is closed originates from 2014.

DarrenManden
Known Participant
May 31, 2016

If you're running into this issue, make sure you go to Feature Request/Bug Report Form and log a bug report. Hopefully if Adobe are inundated with reports on this bug, something will be done about it.

Do this even if you've used the registry hack to fix the problem (see here for the fix: Re: Autosave to Creative Cloud ), as the problem still exists. The hack is brilliant, and works (Bill, you're the man!), but that doesn't change the fact that the bug still exists.

Inspiring
May 4, 2016

It seems to still be a problem

Participant
April 29, 2016

Really? Still having the same problem. Fresh install of the Creative Cloud and all it's apps two days ago.

Running OSX 10.10.5

Inspiring
April 18, 2016

Problem still persist, newest Premiere Pro CC with Creative Cloud running and synching with the default location working on latest Win 10 x64 Pro. This is really stupid, if you ask me, and more so that devs can not fix it for almost a year...

Participating Frequently
April 7, 2016

Any progress on this for a Mac? I'm running the latest version of Premiere. The latest Mac OS on a 2011 iMac. I don't know what to tell you more specific than that to help. The first time I try to save, or it autosaves, the error message pops up that everyone else has been getting.

I could submit an other bug report, but that seems like hitting an elevator button twice to try to summon it faster.

It would be great if you guys fixed some foundational problems to Premiere and AE instead of getting the long haired guy to desperately try to convince us that face tracking is neat, and a thing that will actually work on any real world project.

ItsDezMan
Inspiring
March 2, 2016

I'm on Mac El Capitan 10.11.3. I'm having the same issue. I've already installed the Cloud Desktop. What next?

March 3, 2016

Having same issue on fresh Yosemite 10.10.5 install with latest Premiere (2015.2)

Participant
January 23, 2016

not fixed for me. running latest update of el capitan installed on a clean drive and the latest PP CC 2015 with the latest update. nothing else is installed. clean iMac  with PP. Logged in the cloud. same issue.

Participating Frequently
February 3, 2016

Not fixed on here on Mac OS either running the latest software.

cowboycoffee
Participating Frequently
February 4, 2016

I'm running the latest Mac OS and everything was fixed for me when this update came out. It's been pretty bullet proof for a couple weeks now.

turnleftkr
Participating Frequently
January 22, 2016

Just installed PP 9.1.0 and autosave to cloud is fixed...

abdelkarimy82346684
Participant
January 13, 2016

Thanxx you so much spnsir and Bill Mountney