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cpailha1
Participating Frequently
September 7, 2022
Question

benchmark metrics for measuring scrubbing performance.

  • September 7, 2022
  • 3 replies
  • 634 views

Hello. I have a system that behaves great when scrubbing media on internal and external drives, but poorly when the same file is on a network drive. This network drive is a Quantum Stornext that i access through fiber optic and on all benchmarks tests that i have done performs way better than any other drive. However, imported media from this drive lag, stutter, show only a few images when dragging the playhead on the viewer. Even my slowest internal drive outperforms it on this matter. I guess there´s a problem with the Stornext file system, but i´m having trouble communicating it to the support team.

Is there a test that i could do outside premiere that would show me this difference in performance? Sequential reads, random reads, iops, nothing show me a disavantage on this system. Or perhaps should i look to the network side of things?

Also, i would like to add that i reproduced the same problem in davinci resolve and on other machine. 

Thank you.

 

for the images, P: is the Stornext, G: is a internal sata, H: ia a external Lacie Raid.

This topic has been closed for replies.

3 replies

Community Expert
September 12, 2022

@cpailha1 

 

Reach out to Quantum technical support.  Their "Quantum Collaborative Workflow Solution powered by Quantum CatDV and Quantum StorNext®" is a "Quantum-tested and supported solution".

 

Quantum + Adobe: Collaborative Solutions for Adobe Premiere Pro

and

Welcome to Quantum Global Support Services

 

 

 

 

 

 

Kevin-Monahan
Community Manager
Community Manager
September 7, 2022

Hi, cpailha1,

Sorry. Not all "network drives" are suitable for video editing. Premiere Pro was designed to use internal storage, so if you are in a shared environment, the advice is to involve your IT department. Support can only help to a limited extent for this reason and because of the sheer variety of possible configurations. 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
cpailha1
cpailha1Author
Participating Frequently
September 9, 2022

Hi Kevin. Thank you for your response. I had started a conversation with my IT department prior to this post. My intentions here are not to solve this but to understand how your software works so i can find a metric that will better explain my problem with my IT department. Right now they see me having a problem inside adobe's software, as all benchmarks done show this Stornext system performing much better than my other storage options. However i get a better editing experience from any drive but that. If you have some more info to add I would appreciate but thank you anyway.

Kevin-Monahan
Community Manager
Community Manager
September 10, 2022

Hi cpailha1,

I used to work in a facility that used XSAN, which used the same technology. It had fiber channel, but also needed a separate connection for a metadata controller. I'm not sure if this would be a necessity for your system, but that might be the case. Media cache files should not live on these shares; they should live locally on the clients. Also, be aware of the date/time of the client workstations and the servers and controllers. They should match. I found this link, which may provide some insight, but ultimately, whoever is the entity that installed the system could probably advise you best.

 

I hope that helps.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
MyerPj
Community Expert
September 7, 2022