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jasonjam
Inspiring
May 21, 2023
Answered

Bizarre Text Issue... Nothing Displays

  • May 21, 2023
  • 10 replies
  • 1181 views

Hello- For the past serval weeks I've been having an off and on issue with text not displaying in my edit. CC desktop app is on and all my adobe fonts are active. Mid week, I can't get anything to display. I used the remover tool and re-installed everything and still no luck. Manaul deleteed all cache files as well.

 

I am using Dell Precision 7920, Win 10, Quadro P2200 card and everything is up to date. Please see the attached for visual reference.

 

Any help will be greatly appreciated. At the moment I am at a work stoppage becasue of this issue.

This topic has been closed for replies.
Correct answer jasonjam

Looks like I solved the issue. I had 3k+ fonts active, so I deactived all, then activated only the two fonts I am using for my current project. Now, no issues.

10 replies

jstrawn
Community Manager
Community Manager
May 22, 2023

I'm glad you got it figured out and that things are working for you again. For future reference, if you get things like position or other properties way out of bounds, you can use the little Reset Effect button in the Effect Controls Panel, which you can see in this image:

Inspiring
May 22, 2023

Glad it worked out eventually. It's always a nightmare figuring out these system-specific ghosts.

jasonjam
jasonjamAuthorCorrect answer
Inspiring
May 22, 2023

Looks like I solved the issue. I had 3k+ fonts active, so I deactived all, then activated only the two fonts I am using for my current project. Now, no issues.

Inspiring
July 7, 2023

Thank F#$!ing god! I've been going out of my mind struggling with this same text issue for months now, removed all the fonts, and now I can finally see text again. Thanks for figuring this one out sir!

jasonjam
jasonjamAuthor
Inspiring
July 26, 2023

I'm glad things are back to normal. 

jasonjam
jasonjamAuthor
Inspiring
May 21, 2023

I went by Adobe's spec and used their removal tool and re-installed everything. I was afraid this may be isolated to my system. Not sure what my next steps will be but I am going to first try to deactivate all my Adobe fonts and reactivate one by one.

Inspiring
May 21, 2023

Unfortunately, I couldn't replicate the issue. This seems like an issue specific to your setup. The text displays fine on mine.

 

Did you try resetting Premiere's preferences? Re-installing?

 

jasonjam
jasonjamAuthor
Inspiring
May 21, 2023

No change with the render setting. I don't see an attachment option so here is a dropbox link- https://www.dropbox.com/s/z59vawg1dl5r8xj/Untitled.prproj?dl=0

Inspiring
May 21, 2023

On the menu bar, go to File > Project Settings > General, and set the renderer to Software Only. See if anything changes. Also please attach the project if you don't mind, I'll try to have a look on my system to troubleshoot it.

jasonjam
jasonjamAuthor
Inspiring
May 21, 2023

This is a good observation that I didn't pick up. I adjusted position, size and alignment and still no text. I really appreciate you responding.

 

I attached another grab. This time of a brand new text layer which will show this happens even when creating new. My sequence is Editing Mode- DSLR 1920x1080.

 

 

 

Inspiring
May 21, 2023

It seems like the position of your text is off-screen.

 

 

jasonjam
jasonjamAuthor
Inspiring
May 21, 2023