Skip to main content
Known Participant
August 20, 2019
Question

Black screen when Toggle Proxies is ON

  • August 20, 2019
  • 1 reply
  • 8109 views

Hi

I have problems with toggle proxies. Iam new to PP so Iam sorry if this is stupid question but I didnt find any helpful answer so far....

See this image: Imgur

I made proxis with the options "QuickTime" and "1280x720 Gopro CineForm" (because someone was suggesting to use the cineform for proxies). I turned the toggle proxies icon on (blue color) but all video files or even photograps on my timeline are black and doesnt matter if I just click to some time on the timeline or if I try to play it.

Most tutorials suggest to change the render settings to software only to fix this error (or just close and reopen the PP). But this doesnt work at all. I tried to set the software only option or set the OpenCL back. I tried to close and reopen the PP. I even tried to install the most recent AMD drivers and restart. Nothing works for me. The only think that works is turning the proxies off. Then the videos and photos are back. But when I turn the proxies ON there is no way to fix the black screen. Or am I doing something wrong ?????

This topic has been closed for replies.

1 reply

MyerPj
Community Expert
Community Expert
August 20, 2019

Did you try playing a few of the proxy files just using VLC or PotPlayer? Making sue they work.

Your photo barely shows the timeline, but it looks like you might have some 'danger' bars going across the clip which indicates no data from the clip.

do the proxy files play ok?

TomPerysAuthor
Known Participant
August 20, 2019

The proxie files plays just fine in VLC

MyerPj
Community Expert
Community Expert
August 20, 2019

In your project you can add 'proxy' fields to the metadata, that will tell you if they are attached and where PP is looking for them.

By the way, you drop the "Actual" file onto the timeline and not the proxy. AND you do not import the Proxies into the project only the original files are imported.