BM's support is mostly better than Adobe's ... except when it's also non-existent. And their gear is amazing for the price ... which as some users note, is what we're paying for. My first Atem Mini Pro died a month outta warranty. Which is not all that uncommon.
But I bought another because it does what I need at a price that's ... well, realistically, cheap. Yea, I could buy a much better/tougher unit, but that would be a couple grand or better. Same with AJA cards ... often more reliable, normally more costly.
Some of their users on the BM forums are quite helpful though ... I'm on there also every day. And the LGG forum is a good place to ask as most colorists there have BM cards. Love my BMPCC4K and the Mini.
Not gonna be buying any editing/cut keyboard or BM color panel, my Tangent Elements works for TONS of stuff in Premiere, from color through Track Mixer (those twelve knobs are awesome!) and sizing/placing/rotating any screen element. You can map Hades out of Tangent kit in Adobe apps.
And does work some in Resolve, though they really limit what the panel can do there ... as they need you to buy their kit to stay in business. Resolve is a loss-leader to sell hardware.
And for some things Resolve is an amazing app. But as they've been trying to make it, like the Adobe video apps, one-stop do everything for everyone on every device ever made, they've been getting more problems. Gee, why would that be?
Neil
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