Participating Frequently

Question

Blackscreen at Program monitor

Forum|Forum|4 years ago
November 24, 2021
7 replies
891 views

Hello dear Adobe Community,

i have a problem with Premiere Pro.

As soon as I open Premiere Pro and drag videos into the timeline,

the program monitor goes black (see picture). Unfortunately I haven't found a way

to fix this problem since yesterday, so I decided me to contact the community in the hope that someone can help me.

i tried to change the renderer but it doesnt work

This topic has been closed for replies.

A

Alh21991738pplf

Participant

Hey, I was facing the same issue and get it solved by visiting following thread:

https://www.guru3d.com/files-details/display-driver-uninstaller-download-slithiomodapk

Do visit here and hopefully, your problem will be solved soon.

Thanks

A

Anonymous

Go to Premiere top bar and -> FILE
Project Settings -> General
Change the “Renderer” to -> the default option which is the “Mercury Playback Engine Software Only” or other option (that you might have)

if now it is working

delete your video drivers with https://www.guru3d.com/files-details/display-driver-uninstaller-download.html in safe mode

than instal new drivers.

A

Anonymous

i see you mentioned already that changing rendering settings didnt helped, but anyway try this:

delete your video drivers with https://www.guru3d.com/files-details/display-driver-uninstaller-download.html in safe mode

than instal new drivers

Ann Bens

Community Expert

You dont need to install an uninstaller program.

Go to Nvidia and download their studio driver.

A

Anonymous

if you add color matte in any other collor than black, is still a black screen?

S

SonoSezzyAuthor

Participating Frequently

yes, still black screen.

Jeff Bellune

Legend

Just for fun, try changing your workspace as well.

S

SonoSezzyAuthor

Participating Frequently

tried that already sometimes it works for a few seconds but not longer than 10 seconds.

Jeff Bellune

Legend

Are you using multiple monitors?

Also try changing your zoom to 100% and your resolution to Full or 1/2.

S

SonoSezzyAuthor

Participating Frequently

Yes i'm using 2 monitors.
tried that already, dont work 😞

Jeff Bellune

Legend

Your solution will almost certainly be somewhere in the way your monitors interact with your graphics driver, your graphics driver settings, your graphics driver version, Pr's preferences, and/or your project settings.

S

SonoSezzyAuthor

Participating Frequently

i updated all my drivers.

i use the newest version of PP.
i am on a Windows pc
- Specs:
i5-11400F
Nvidia GeForce RTX 3060
16 GB DDR4 RAM

every footage dont show up (mp4, mov etc)
no error message
since 6 hours i cant use it anymore.

Renderer settings change doesnt help.
it happens with previews/playback monitor