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dimitardrew
Inspiring
September 20, 2022
Question

Blue screen every time I click render (or middle render) also in AE and ME

  • September 20, 2022
  • 3 replies
  • 1370 views

Started happening more frequently after windows 11 install, but it also happened at windows 10 
stop code: video_memory_management_internal
Final versions of Adobe suite (AE,PR,ME) , latest hardware for nvidia and cpu as well
RTX 3070 (founders editions)
Ryzen 5950x
128gb ram 36mhz
750w Power supply 

I tried to export project from: ssd,internal hdd, external hdd 
almost everytime same blue screen 






This topic has been closed for replies.

3 replies

Participating Frequently
January 24, 2023

Hey friend, did you figure out anything about this issue?

 

Peru Bob
Community Expert
Community Expert
October 2, 2022

If you are overclocking, tun it off.

dimitardrew
Inspiring
October 3, 2022

@Ann Bens  It is a custom build machine, that it's working for almost 2 years now.
I recently reinstalled/re-seated everything physically in there to make sure it's all good.

@Peru Bob  There is some auto overclock from the Bios that is turned on, It doesn't not make such a big difference, but I'll turn it off and see.

(Yesterday's feedback) - Did an edit in PR and on the export blue screen two times.
After that I did the export trough media encoder and it did not crash.

I'll provide info after removing OC

Ann Bens
Community Expert
Community Expert
September 20, 2022
dimitardrew
Inspiring
October 2, 2022

Hey, Ann.

I did the following so far:
Reinstalled all drivers
Installed Studio driver
Went to Microsoft support and they're best idea was to reainstall Windows...

Currently with very later projects, reinstalled windows fully new installed adobe suite and everything else (it's hell to setup everything back to normal) writing both to Adobe Suite and Microsoft Support to give some help or any idea how can I diagnose this, because it still blue screen with the same thing.

When it happens: mostly right away after I click render
Sometimes I open premiere and the whole PC freezes for a minute, blackscreens and then premiere pro footage is unavailable and I have to restart it to work again.

Ann Bens
Community Expert
Community Expert
October 2, 2022

Is this a custom build machine?