Skip to main content
Inspiring
January 24, 2023
Question

BUG REPORT: Markers disappear

  • January 24, 2023
  • 24 replies
  • 545 views
Working in 12.1.1 I've had two instances of all my markers vanishing from timelines (different projects). One of them is a project I've been working on for 7 months and was a very long timeline with a tonne of information in the markers! Please investigate.

24 replies

Inspiring
January 24, 2023
This happened to me just now. The crazy part is, when I open an old autosave, the markers are there. But when I import that sequence from the autosave into my working project, they disappear again. What the heck?
Participating Frequently
January 24, 2023
I just upgraded to 12.1.1 yesterday, so unlike this poster I didn't lose months of work, just hours, but I use markers all day every day in my professional work. Needless to say this is alarming. PLEASE FIX ASAP. Thank you.
Inspiring
January 24, 2023
If the answer to software bugs is "you shouldn't have updated" then the reality is there needs to be better software put out. This marker thing is causing my team to lose work. Will this be fixed soon?
Inspiring
January 24, 2023
This bug has managed to undo a lot of prep work I've done and has me scrambling through Auto-Saves to get it back. It is absolutely destructive.

We had a thread about this over here:
https://forums.adobe.com/message/10380111

Kevin thinks we shouldn't have updated (as if we have a choice when working with outside editors) and that our voices would be better heard over here rather than the Adobe forums. Cheers Kev!