Known Participant

Question

Can not burn Bluray Discs? Error

Forum|Forum|13 years ago
July 20, 2012
4 replies
42199 views

I just upgraded to CS5.5 to CS6. I have never had this problem before. I keep trying to burn a Bluray using Encore CS6, however, i keep getting this maessage after the program tries to burn the Disc: "Bluray Error: "device error", Code: "3", Note "CreateStcSequence:Fail to write M2S file""

Encore will burn the 8.22gb of 8.49gb to disc and then display the aove message. I keep burning coasters, Grrr! How can I resolve this? Thank you.

Encore

This topic has been closed for replies.

M

miguel_a1

Participant

The same here. I have managed by burning into DVD or BD discs with Encore 5.1. But still have problems in creating discs images (the "build" button appears as disabled in bothe cases: folder and image).

Any suggestion?

Thanks

Stan Jones

Community Expert

I would start a new thread.

Post a screenshot of your greyed out build button panel.

M

mcmcmc258

Participant

Ciao,

anch'io ho combattuto parecchio tempo con questo problema di Encore CS6, poi ho risolto disabilitando DAEMONS TOOLS PRO

ritengo quindi che qualsiasi programma vincoli il blu ray o la periferica di masterizzazione possa essere la causa

saluti

J

jeradhill

Participant

Receiving the same error on a Macbook Pro 2.3GHz 16GB Ram, dual internal 512 SSD.

I recently began having the same issue after switching to a new USB self powered blu-ray burner. Previously I was using a Lacie burner I bought a few years ago which only burns at 1x. Tired of slow performance, I bought an 8x burner. This is when I started having problems. I switched back to my old burner and burning a disc from Encore worked again with out giving me the error. The Lacie burner requires it's own power. It's an external burner but the size of a desktop drive, not a self powered portable drive. I did learn one thing in this process that will forever change my workflow.

I don't plan to burn discs from Encore anymore. I now export a Blu-ray Folder and then use Toast for Mac to burn my blu-ray discs. After I deliver the project to my client and confirm they are content with the edits, I only need to save the Blu-ray folder now. To regain hard drive space I would delete render files from Premiere Pro and Encore. If I ever had to burn a new disc I would have to go through the render process all over again. Many of you may already be doing this but for me it is resulting in me saving tons of hard drive space. After 1 year, I delete all original footage and just keep the Blu-ray folder in case they need another disc produced. We end up with 150GB per event so this is going to save me a ton of storage once I go back and make blu-ray folders for all of my events.

The error is still annoying. Up until this error I had never had a failed burn attempt with blu-ray. However, I feel this new workflow will be more beneficial to me so I guess I'm glad it happened. I only lost 5 discs in the process of this error.

J

Jlaw10

Participating Frequently

For the past few years I have had no problem buring Blue Ray DVD's on CS 4 to 5.5. Now that I have version 6 I have tried about everything and continue to receive the same error. No it is not my hardware the only difference is CS6.

Now I paid quite a bit of $$ to upgrade to the latest. Adobe, as I have read in this post other are experiencing the same issues.

Let's take this back to the developers and fix the issue. Listen to your customers!!!!!!

J

Jlaw10

Participating Frequently

Update to previous post.

I exported the project from Premiere as a video file instead of using the dynamic link. Recreated all the menus and burning failed on my BluRay. Same error. I then took this project and created the video folders(BDMV) so I could try burning on another machine. No errors on Encore CS6 processing the files - however when I took that project to a Primera duplicator and tried to burn a Blu Ray it also failed.

I recalled a Blu Ray project created on CS5 Encore and no problems burning it. Standard DVD project work fine on CS6 but not Blu Ray - Any suggestions?

R

Ramesh_Encore

Adobe Employee

This error is generally related to the burning media.

1. Save your project.

2. Quit Encore.

3. Clear any session files present in the AuthorScriptHDMVSessions folder. (This folder, if present, will be in your project folder. Go into the folder and delete all the files there. But again if burning failed before completion, this folder might not be present.)

4. Then re-launch Encore, open the project and burn the project again.

This error might be caused by the faulty blu-ray burner OR faulty BD. Try changing the disc and burn again. (PLEASE USE BD-RE Media to avoid wastage of discs)

-Ramesh.

rexomusAuthor

Known Participant

Thanks for the reply. I can not locate the AuthorScripts.... folder for this project. I can locate it for every other project I've burned using CS5.5, but not this project? Weird.

Stan Jones

Community Expert

This issue is still not resolved. I haven't seen a single real solution offered. All i have read so far is blaming hardware.

No matter what I do I can not burn to BluRay. I can't even use my previous work around with Encore CS5.5 anymore because audio will not sync up in En5.5 but it will sync up in En6 but it will not burn a disc, just coasters.

I have been on numerous forums and chat boards and more than 75% of the people I talk to say they have "never" been able to burn disc directly from Encore. This is absolutely pathetic. I am tired of being fed the line that it's my disc or my burning hardware. My patients has run out. I switched to adobe from another company's NLE platform because I was under the impression Adobe was professional and offered thier customers a better product and experience; I haven't been convinced yet.

A very frustrating problem. I have not even tested the burn in CS6, since I have not used Encore to burn disks since the first version I had (CS3). I use imgburn.

Ramesh at post 10 seems to indicate that they are aware of a problem, and that workarounds help in some cases. If you have not, file a bug report. If I were you, I would use alternate burning software.

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