Copy link to clipboard
Copied
So I recieved a project template from a client, which includes a .pproj file and several media items linked in the project file. However, when I open the project in Premier it says it can't find the files. I click "Locate" and the Premier file browser comes up.
My issue is that these project files are all located within my home folder (/Users/<name>/path/to/project), however the media browser will not allow me to browse anywhere in my home folder, no matter what I do. If I use the dropdown to select "Home Folder", it simply takes me to the /Users/Shared folder instead. This also happens if I right-click the items in the timeline using "Link Media...", same issue. I cannot access anything in the home folder.
I checked disk permissions, and file permissions. I'm running under the same user account, and I have no problems linking media in After Effects, so I'm not sure why I can't do this in Premier?
I should note these project files are downloaded off a remote NAS drive, so the 'missing' paths are searching for files in that drive, however it is not mountable. Also I just recently upgraded to Big Sur.
Has anyone experienced something similar? Any ideas on how to fix this? Thanks
Copy link to clipboard
Copied
Does premiere pro have the access to the files and folder in the security and privacy of Mac system preferences..refer the screenshot below -
You can also try resetting the premiere pro preferences as follow -
Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.
Copy link to clipboard
Copied
Hi there,
We appreciate you writing in. We're just chiming in to check if you tried the suggestion given by the expert above?
Did it help?
Let us know.
Regards,
Shivangi
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more