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July 11, 2017
Question

Can't activate Premiere Pro 1.5

  • July 11, 2017
  • 1 reply
  • 1355 views

I reinstalled PP 1.5 on my XP computer and the Adobe site won't let me register/activate.  I checked with their support and they told me my license was valid but didn't know why I keep getting the error message.  Message says: "We're sorry.  The activation system is not available at this time"  I've tried over and over for the past 3 days and keep getting the same message.  Any help?

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    July 11, 2017

    Since the servers have been shut down, you qualify for this:

    Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

    Participant
    August 28, 2020

    The current version will NOT work on the Matrox RT.X100 equipped machine that I need to ressucitate.  I originally purchased, not rented, this software to be used on that machine.  I`m NOT looking for updates at all.  I should still be able to use the software I purchased as is without Adobe blocking me out and forcing me to buy a fancy new computer so that their current version of Premiere Pro runs on it.  This is NOT the way a business should be run, but of course, Adobe is SO BIG that they can impose anything you.

    Graeme Bull
    Community Expert
    Community Expert
    August 28, 2020

    With the new information above, give them another call and see if anything can be done. You're not alone in this problem of the old servers being deactivated which is stopping old software from working. I would imagine Adobe is doing something or at least has a direct answer to the problem.