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Can't Drag Effects into Timeline.

Community Beginner ,
Jan 23, 2017 Jan 23, 2017

Dragging and dropping effects is not working in premiere Pro. When I try to drag and drop an effect I get a hand icon with a do not pass sign. Any help would be great.

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Error or problem , User interface or workspaces
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correct answers 1 Correct answer

New Here , Apr 05, 2017 Apr 05, 2017

Had same issue, upgraded to "2017.0.2 v11.0.2. (47) Build" and that resolved the issue.

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LEGEND ,
Jan 23, 2017 Jan 23, 2017

Are you dragging a video effect to the video portion of the clip and/or an audio effect to the audio portion of the clip?

MtD

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Community Beginner ,
Jan 23, 2017 Jan 23, 2017

I cannot drag either. I've even reinstalled the application to see if that fixed it.

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Community Expert ,
Jan 23, 2017 Jan 23, 2017
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LEGEND ,
Jan 23, 2017 Jan 23, 2017

I think we need some more info first.

How To Ask For Help

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

Hi enriquev,

Have you resolved the issue? Please let me know the status of the issue.

Thanks,

Vidya Sagar.

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New Here ,
Apr 13, 2017 Apr 13, 2017

Hi Vidya,

I have the recent build, which was working fine. But now I can't drag any effects onto my clip in the timeline and I can't even add a second video clip, on top of the first video clip. Please help!

Pam

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Community Beginner ,
Apr 13, 2017 Apr 13, 2017

I'll email tomorrow the fix I received from Meg the Dog from Adobe. It works and she saved my life!!!!

Sent from my iPhone

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New Here ,
Apr 13, 2017 Apr 13, 2017

Thank you!

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Community Beginner ,
Apr 18, 2017 Apr 18, 2017

Pamela: Sorry to get back to you so late.  Here is the fix for that problem.  I have to give credit to Meg the Dog from Adobe.

You don't have to delete Premiere Pro and reinstall although I did do that and cleared my preferences.  But go into the Creative Cloud, select Premiere Pro CC and  use Creative Cloud Cleaner!  Here is the URL to download this.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  All the instructions are there. 

Use the Creative Cloud Cleaner Tool to solve installation problemsTrash your Preferences?

Hope this helps!

Jack Degelia 

 

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New Here ,
Apr 19, 2017 Apr 19, 2017
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No worries! Thank you for sending this!

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New Here ,
Apr 05, 2017 Apr 05, 2017

Had same issue, upgraded to "2017.0.2 v11.0.2. (47) Build" and that resolved the issue.

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