Can't get any Adobe video apps to open without crashing

@Puneet98A7 That worked! Amazing, thank you so much for all of your help. An out of date version of my hdmi capture card's software - Blackmagic Desktop Video (version 10) - was the cause of the problem.

A beautiful sight!

Thank you again @Puneet98A7 

Thank you @Puneet98A7 

Here is a OneDrive share to the various dump files generated Adobe Crash

I think there must be a common element that is stopping all of the different programs form working.

Is there a way you can share the dmp file?

The exact piece of the puzzle i.e. the module it crashes in is unavailable making it hard to pin point

I should be able to extract better information from the dmp

Hi @Puneet98A7 

This is what caught my eye earlier too. I ran SFC and the full DISM.exe online inspect/repair

Neither have helped unfortunately.

Thanks for sharing the crash stack!

It seems you crash during launch while Plugins are being loaded, interesting.

The error 'Error: 126 The specified module could not be found.' seems to catch my eye.

It suggests there might be corrupted modules on your system.

Try running the windows system file checker

Refer to the following steps to run SFC scan.
a) Move the mouse pointer to bottom left of the screen where you see preview of start menu and Right-click to bring up a list of Windows settings.
b)Click on ‘Command Prompt (Admin) to bring up elevated command prompt. Note: Click ‘Yes’ if it prompts for permission.
c) In the command prompt type in the following command: ‘sfc /scannow’.

You can try updating 'OpenCL™ and OpenGL® Compatibility Pack' in your Microsoft Store and check if the crash perists

Microsoft just release v2311.2 which has some fixes. If that does not work, try uninstalling it

That's really frustrating. Did you try After Effect too, even if you don't use it regularly?

Other Settings

%UserProfile%\AppData\Roaming\Adobe\Premiere Pro

Prefrences

%UserProfile%\Documents\Adobe\Premiere Pro

Rename these folders and PP will create a new one for you when you start it. If no change, just delete the new one, and rename the old one back to the original (if you want to) and you'll be back where you started.

Windows 11, fully up to date. i5 13 series. 64 gb ram. RTX nvidia on latest driver.

24.0.3 for Premiere pro - after the crash and a system check it says that there is an update available - to 24.0.3 which is what is already installed. But I have also tried running the cleaner and deleting all Adobe folder then installing two different versions of v23 and full clean again each time. Same issue.