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Question

Can't get rid of Intel HD Graphics 4600 Card compatibility error

Forum|Forum|5 years ago
January 12, 2021
3 replies
647 views

I'm using Windows 10 x64 in a Desktop PC, with the main video card Nvidia Geforce GTX 1600 6 Gb, but I have an onboard Intel HD Graphics 4600 Card.

I'm getting this error for a long time and in many Premiere versions, every time I start Premiere:

Clicking on the "fix" button above, I'm redirected to this page:

... which shows me this link:

Uncompressing this zip to my desktop and trying to update the Intel Graphics 4600 video card, it tells me that the current drive is up to date (the better drivers are already installed):

Even manually uninstalling the Intel driver and restarting my PC, the driver is automatically reinstalled and the problem goes on.

If I run "igxpin.exe" as suggested, I get an error telling me the system doesn't have the minimum requirements.

So, what can I do?

Hardware or GPU

This topic has been closed for replies.

Community Expert

Inspiring

on my desktop pc edit computer I had to go into bios to disable the onboard mobo built in graphics so only the nvidia card is in control. check out your bios settings... but be very careful... don't change anything you are unsure about... or keep very concise notes about what you do so you can change it back later if necessary.

S

salvo34

Inspiring

https://store.hp.com/us/en/tech-takes/how-to-enter-bios-setup-windows-pcs

R Neil Haugen

Legend

Some desktops with full GPU cards installed can run fine with the onboard graphics chip disabled. My computers have always been setup that way.

However ... some CPUs use the onboard chip for working with H.265/265 media, and so disabling the onboard chip is problematic. And on some systems, you simply can't disable the onboard.

It's complicated and confusing and there are a couple other users, "rjl" and Andy, who tend to have good knowledge of the specifics of different setups. I hope one of them pops in.

Neil

Everyone's mileage always varies ...

rogeriodecAuthor

Participating Frequently

I have hundreds of applications where many are video apps in my Windows 10, however, Premiere is the only which is complaining about this Intel Card...

I must then understand that the problem is not with my computer, but with Premiere.

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