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egebabaoglu
Participant
October 17, 2018
Answered

CAN'T HIGHLIGHT TEXT OR ADJUST SIZE PREMIERE CC19 PROBLEM

  • October 17, 2018
  • 12 replies
  • 13386 views

Hello everyone,

After I did the 2019 update whenever I write a text the red box around to make adjusments it disappears away,

Also now I can't highlight anything from that text to change color or size of it. I highlights yet can't see what I am highlighting.

Adobe Customer Service on phone did many things related to CPU and re installing the nvidia driver yet couldn't solve the problem.

I did uninstall 2019 and reinstall 12.1 but that one was crashing on me all the time.

Does anyone has a solution to this?

My computer is Gigabyte Aero 15x

16 GB DDR-2666

i7-8750H

Nvidia Geforce GTX

This topic has been closed for replies.
Correct answer egebabaoglu

I actually just found a new solution that works for me,

The resolution change %150/125  did not help yet going to settings button on your program monitor (small wrench icon, right side of your screen) and enabling SHOW RULERS and SHOW GUIDES  did turn on my guides when writing a text. Hope it helps someone, this change was made after v13.01 update!

Best

Ege

12 replies

neonfr
neonfr
Known Participant
August 11, 2021

The correct answer by @egebabaoglu  helped me to fix this problem. Just enabled "show rulers" on the menu he mentioned. Thanks my friend! 

    C
    C0RVAX
    Participant
    August 12, 2019

    I'm having this issue too, I also noticed that this applies to all highlight-related stuff (noticed it when I was trying to adjust a mask I made, the blue circle around it wasn't there at all but I could still make changes) Might be a different issue than yours though, It happened to me after hooking up a second monitor to my setup.

    A
    arbster
    Participant
    July 30, 2019

    I found a workaround that seems to work. Open a new project, and instantiate the text tool via the essential graphic pallette. This should give you back editing capabilities including the bounding box for the text object. Then open the project you were working on in the same session, and copy/paste the text object over to the project you were having problems with. Close the "new" project and save the old project.

    J
    JanellePremierMed
    Participant
    May 9, 2019

    I'm so happy I found this thread and that I'm not the only one pulling my hair out over this! All my settings appeared to be right. The trick of scaling from 125% to 100% (on windows) did the trick for me. Gooooood ole' Adobe...

    E
    egebabaogluAuthorCorrect answer
    Participant
    April 4, 2019

    I actually just found a new solution that works for me,

    The resolution change %150/125  did not help yet going to settings button on your program monitor (small wrench icon, right side of your screen) and enabling SHOW RULERS and SHOW GUIDES  did turn on my guides when writing a text. Hope it helps someone, this change was made after v13.01 update!

    Best

    Ege

      Stan Jones
      Community Expert
      Stan JonesCommunity Expert
      Community Expert
      April 5, 2019

      Interesting. Good that helps! I am also now on 13.1.

      If I set Windows advanced scaling to 125%, then I see the problem of bounding boxes not appearing. I can temporarily overcome this by slightly changing the size of the Program panel, or, as you describe, setting "Show Rulers" on. I do not see an effect to "Show Guides."

      With Windows advanced scaling set back to 100%, there is no loss of bounding boxes.

      e.reed.rogers
      e.reed.rogers
      Inspiring
      April 1, 2019

      I just had the same exact problem but "fixed" it. Try expanding your preview/monitor window to a larger size i.e. detach it from the main UI and place it on your second monitor. It worked for me and is repeatable. Needless to say this shouldn't happen but then again it's Adobe.

      It's frustrating believe me I know. In a 2hr multi cam project I'm just finishing up I crashed 7 times in a row just performing the simplest of tasks such as switching from one mode to another yesterday.

      Hope that helps someone who's pulling their hair out too...

      Stan Jones
      Community Expert
      Stan JonesCommunity Expert
      Community Expert
      April 1, 2019

      Changing the panel size is a further way of demonstrating the problem with 125% scaling. I believe that is what is probably affecting you.

      egparson@gmail.com
      egparson@gmail.com
      Participant
      April 1, 2019

      Same problem here. Why are there so many problems with this crappy software?

      R
      Adobe Employee
      Rick_Miller
      Adobe Employee
      February 26, 2019

      I also had the same issue as the original poster that resetting preferences didn't resolve. It wasn't until I changed the scale and layout (Windows) from 125% to 100% that I could finally see the red bounding box around the text. This is also what R Neil Haugen recommended yesterday.

      Rick

        C
        christopheru18772433
        Inspiring
        June 2, 2019

        Thanks did the trick, wish they fix this soon as i  have trouble working at 100%

        Stan Jones
        Community Expert
        Stan JonesCommunity Expert
        Community Expert
        June 2, 2019

        Curious. Go back to 125% and turn rulers on. (Post 15.) Does that work?

          saraa77037039
          saraa77037039
          Participant
          February 25, 2019

          Hi all, I was facing the same issue. Resetting my preferences didnt seem to work. Only after clicking different panels did the box and highlighter finally reappear. Currently they only show up in the Color and Effects panels, nothing else! This has to be some weird bug... right?

          R Neil Haugen
          R Neil Haugen
          Legend
          February 25, 2019

          First of course, go to the Menu system  ... Workspaces/Reset to saved layout, see if that helps.

          And a question  ... do you have any monitor scaling involved? Pr can get wonky like this especially if say monitor scaling is at 125%.

          Neil

          Everyone's mileage always varies ...
            R Neil Haugen
            R Neil Haugen
            Legend
            March 4, 2019

            Thanks...that was the issue for me...resizing windows display resolution from `125% back to 100% fixed the issue.


            Pr and Ae both seem to dislike 125% scaling. They often will work at 150% though not always. But 125% just seems a no-go place.

            Neil

            Everyone's mileage always varies ...
            M
            markj60023576
            Participant
            February 15, 2019

            Did you ever get a fix for this as I am getting the same issue. It is possible to work without the highlight and adjustment box but it is a total pain.

              joshuah30716855
              joshuah30716855
              Participant
              February 23, 2019

              Agreed.  Glad to see it’s a known issue.  On Mac here, lastest version and cannot see selected text.  A few days ago when I first noticed, after I created a few new text boxes, the problem seemed to go away in it’s own.  But now as I edit, I’m having to guess what I have selected.

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