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tiltmedia1
Participant
November 25, 2024
Question

Can't install CC 23 on Big Sur?

  • November 25, 2024
  • 1 reply
  • 299 views

I'm running Creative Cloud on a 2014 MacBook Pro and upgraded to Big Sur.  Now I can not install any versions of the apps on this mac.  I use Premier, Photoshop and AfterEffects and Media Encoder on this machine.  There is no longer the "Older Versions" tab in Creative Cloud app.

How can you expect that every computer out there running the apps is compatible with either CC24 or 25?  It is imperative that I have these apps on this older laptop for specific events where I don't have my newer home office setup.

Please restore the CC23 versions to the Creative Cloud app so we can continue to work on our older machines!

 

PS  I have the Photoshop 1.5 installer discs on 3.5" floppies, and I used AfterEffects when it was still owned by Cosa.  So I've been with Adobe for a long time....simply disabling these older versions is crazy when Mac Laptops can run for more than 10 years easily!

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1 reply

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
November 30, 2024

Hi there,

I understand how frustrating this must be. Unfortunately, Premiere Pro versions older than 24.0 aren't available for download through the Creative Cloud app. Please check the Creative Cloud Support Policy for more details (https://adobe.ly/41aQnof). Sorry, I couldn't be of more help to you.

 

Thanks,

Ishan

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