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Spankers
Known Participant
November 8, 2024
Question

Can't Move Playhead While Video is Playing in Timeline After Zooming In or Out or Scrolling

  • November 8, 2024
  • 6 replies
  • 2093 views
  • Issue - Usually when the video is playing in the timeline, I can reposition the playhead without needing to pause the video with spacebar. However, it seems if I zoom in or out with alt + scroll while the video is playing, I am no longer able to move the playhead without pausing. This also happens when I scroll to move forward or backwards in the timeline as well. I've attached a video below showing the issue.
  • Adobe Premiere Pro version number: 24.5.0
  • Operating system - Windows
  • System Info: CPU, GPU, RAM, HD:

    • CPU - i5 12600K

    • GPU (Intel-based Macs and PCs) - UHD Graphics 770

    • GPU driver (PC) - 3070 Ti

    • RAM - Ripjaws V Series (4 x 16GB), DDR4 4000

    • Hard Drive - XPG 1TB GAMMIX S70 Blade

  • Video format: H264 - MPEG-4 AVC
  • Workflow details: Only the file is in the sequence, nothing else is there.
  • Steps to reproduce:
    1. Drag and drop a file into the timeline area for it to automatically create a sequence
    2. Press play
    3. Zoom in or out or scroll forward or backwards in the timeline
    4. Without pausing the playback, try clicking on the timeline time bar to move the playhead
  • Expected result - The playhead should move to where you clicked and pause the video
  • Actual result -  The playback continues playing and cannot be dragged to your desired location
    This topic has been closed for replies.

    6 replies

    S
    SpankersAuthor
    Known Participant
    November 24, 2024

    Ever since I tried this, the bug hasn't happened. I'll come back to this post if the bug ever happens again.

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      November 21, 2024

      Hi @Spankers - Can you navigate to your preferences under Timeline and change "Timeline Playback Auto Scrolling" to No Scroll?

       

      Let us know if that helps

      S
      SpankersAuthor
      Known Participant
      November 26, 2024

      Unfortunately the bug came back for a new project 😔

      S
      SpankersAuthor
      Known Participant
      December 4, 2024

      Good to know. Do you have the specific model number or name?


      I don't remember since this mouse is quite old but I think it might be a Deathadder V2

      S
      SpankersAuthor
      Known Participant
      November 21, 2024

      I just updated to the latest version and the problem still persists. Sometimes it's randomly fixed and sometimes it comes back for some reason.

      S
      SpankersAuthor
      Known Participant
      November 12, 2024

      I do have a Logitech program installed for my webcam. I have tried brand new settings and the same thing happens. I can try updating to the newest version and I will let you know if the issue persists.

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      November 11, 2024

      Hi @Spankers - Can you try installing our latest Long Term Support release currently 24.6.3.  Do you have Logi software installed?  Have you tried brand new settings?  Thank you for the detailed report, and your video.

      R
      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      November 8, 2024

      Hi @Spankers ,

      Welcome to the Premiere Pro forums! We are glad to see you here.  Thanks for submitting your bug report.
      I hope we can help you soon. Sorry for the frustration! 

      Thanks,
      Rach

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