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ngapp
Known Participant
August 28, 2024
Resuelto

Can't remove Red Giant/Maxon Extensions

  • August 28, 2024
  • 4 respuestas
  • 4577 visualizaciones

For the life of me, I don't understand why I'm still seeing extensions I already uninstalled. 

 

I've gone scorched earth on removing Maxon and Red Giant plugins and extensions from my computer. 

I've uninstalled all adobe products, deleted lingering data that is left behind when I uninstall Maxon and Adobe products. Then, I restarted the computer, and reinstalled Adobe and Premiere, and yet I'm still seeing extenstions for Insta 360Pro Importer, PluralEyes and Magic Bullet Colorista V in the software. I've been trying to get a clean install of Premiere to resolve a different problem with the software I've been having. In other words, I'm trying to eliminate variables and want a clean install of Premiere, but I can't seem to do it. Any suggestions would be helpful. My computer info, premiere version info, and screenshot of the extensions mentioned above are attached for reference.

    Mejor respuesta de Bruce Bullis

    Embarrassingly, I posted the directory for the wrong type of integration. Rookie move! [I've only been supporting Adobe's video partners since 1996; still learning my way around...]


    Those are CEP extensions, not plugins. As such, they live here:

    /Library/Application Support/Adobe/CEP/extensions

    [Again, root /Library, although you may wish to check ~/Library as well]

    NOTE: CEP extensions are normally managed via Creative Cloud Desktop. Specifically: Stock & Marketplace, Plugins tab, "Manage plugins". 

    4 respuestas

    N
    ngappAutor
    Known Participant
    August 28, 2024

    Success! going to  /Library/Application Support/Adobe/CEP/extensions worked! Thank you! 

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity ManagerRespuesta
    Community Manager
    August 28, 2024

    Embarrassingly, I posted the directory for the wrong type of integration. Rookie move! [I've only been supporting Adobe's video partners since 1996; still learning my way around...]


    Those are CEP extensions, not plugins. As such, they live here:

    /Library/Application Support/Adobe/CEP/extensions

    [Again, root /Library, although you may wish to check ~/Library as well]

    NOTE: CEP extensions are normally managed via Creative Cloud Desktop. Specifically: Stock & Marketplace, Plugins tab, "Manage plugins". 

      N
      ngappAutor
      Known Participant
      August 28, 2024

      Hi Bruce,

       

      Thanks for responding. Sadly no.

      That's the crazy part is I've removed eveything I could visibly see related to those extensions. Image for reference.

       

        Bruce Bullis
        Community Manager
        Bruce BullisCommunity Manager
        Community Manager
        August 28, 2024

        Those plugins are likely installed in:

        /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

        (That's the root /Library, not some User account's ~/Library)

        See anything in there?

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