Skip to main content
D
Domeny Creative
Participant
November 2, 2023
Answered

Cannot export from Premiere Pro to Media Encoder

  • November 2, 2023
  • 2 replies
  • 3212 views

When I go to export a Premiere Pro project, if I send it to Media Encoder, the encoding is failing every time with this note: 

"Could not create output. Please check to see if the output is read only or locked."

 

It is exporting to an external hard drive. The drive is not read only or locked. 

I'm rendering with Mercury Playback Engine GPU Acceleration. 

 

There is space on the hard drive. 

 

I CAN export directly from Premiere and the project exports and saves just fine. This is only an issue when I try to export via Media Encoder. 

I have disabled "Import Sequences Natively"

 

I have turned off and disconnected my hard drive and reconnected it. 

I uninstalled ME and reinstalled it. 

 

Nothing is working. I'm going crazy. 

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Kevin, 

    Great question:

    2020 iMac 

    OS Ventura 13.5


    Hi,

    Try the Privacy and Security options in System Preferences. Make sure Media Encoder has full disk access and Files & Folders. See if that works for you, @Domeny Creative.

     

    Thanks,

    Kevin

    2 replies

    slovill
    slovill
    Inspiring
    November 6, 2023

    Like others, my first thought was permissions on the external drive. Might be worth a 'get info' in finder to check. Also wondered if you are trying to overwrite a file that is in use - either in a media player or inside of Premiere.

    Can you export to another location from ME? Did you try to remount the external drive and/or restart computer? Hope you get it sorted.

      D
      Domeny CreativeAuthor
      Participant
      November 13, 2023

      Hi!
      Thank you for jumping in. I did find the problem with another user's help, but not before I needed to export a bunch of projects in one day. Your suggestion to try to export to another location saved that day. So thank you!

      ~Kelsey

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        November 2, 2023

        Hi @Domeny Creative,

        I read your note with interest. Sounds like a permissions issue for your external HD. Can we get more details? FAQ: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027. I hope we can help.

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        D
        Domeny CreativeAuthor
        Participant
        November 2, 2023

        Hi Kevin!

         Thank you for your reply. I have been exporting to this same external HD for two years. I haven't changed any settings. This just started happening out of nowhere.  And, as I said, there's no issue if I export directly from Premiere. It's only a problem with encoding in ME. So I just don't think it's a HD issue. I think the program thinks it's a HD issue. But I don't think it is in reality. 
        hence why I'm lost. 
        Any other solutions?

        Thank you for you time and expertise. 
        Kelsey

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        November 2, 2023

        Any system details, Kelsey? Is this a Mac or PC, for example? Which OS?

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices