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Wildez
Participant
October 11, 2023
Question

Cannot Export Premier pro project

  • October 11, 2023
  • 1 reply
  • 2495 views

I've tried literally everything, so I thought I'd come here. I am using Premier Pro 24.0 on Windows 10; I have a 13th Gen Intel Core i9-13900k CPU, 64 gigs of RAM, and a Nvidia GeForce RTX 3090 Ti. My issue is that when I go to export my project, my encoding instantly gets stuck. It initially displays a time but then is frozen. No progress for hours, and I am unable to even close the application using Task Manager. I have to restart my computer in order to make any changes again. I've upgraded my Intel drivers, And I've updated my Nvidia drivers to the latest studio version. I've attempted disabling hardware acceleration and using software encoding. And I've cleared my cashes. I've never had this issue in premiere pro. However, this is the longest project I've ever attempted to export, clocking in at 33 minutes, and it also has more dynamic links to AE comps than any other project I've done. I'm pretty sure the Dynamic links are what's causing this issue. I hate 3 short, very simple animations back to back to back. At the beginning of the video. So, if it is the dynamic links, that would explain why it never starts. I also experience EXTREMELY frequent crashes in these AE comps themselves when working in AE, and it seems to only happen when I convert 2D images into 3D. With my hardware and specs, a couple of 2D images turned to 3D shouldn't be crashing my app constantly. plz help! 

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1 reply

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
October 11, 2023

Hey Alex,

So sorry for this frustration! You may be right about the dynamically linked comps causing the freeze. Let's take this one thing at a time.

 

First, let's get your video out! I understand this adds extra steps to your workflow, which is a huge bummer, but if I were you – export your After Effects animations from After Effects, import those files to Premiere Pro and remove all dynamically linked comps. If it exports after replacing them, we know for sure it was the dynamic link! 

 

As for the frequent crashes in AE while using these comps – did you update AE while working on these projects? Meaning, did you start this project in a previous version of AE, then update to the latest version? Dynamic Link is pretty sensitive (we're working on it) and it can freak out over little things like that.

 

Let us know! Looking forward to hearing from you.

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WildezAuthor
Participant
October 12, 2023

Thank you for your response! 

 

I'm working through rendering my AE comps, and there is one that I literally cant render. Any interaction with the interface will lead to a crash. the comp contains 5 2d layers made 3d with a  few keyframes. I'm pretty sure at this point that the root of all of my problems stems from my 3d layers. I have very good hardware with all the right software installed, as far as I believe. and for some reason 3d layers are killing the program constantly 

    W
    WildezAuthor
    Participant
    October 12, 2023

    1. The fresh admin account didn't work 

    2. I have over 1.5 TB available on my drive 

    3. If I try to render the entire timeline, I get the same crash 

    . Adobe didn't generate any crash logs for the last crash or any crash, it seems; the folder is empty however,

    here is a UXPLog generated at the same time as my last crash idk if its useful 

        


    idk if you can even see thos lol, clicking on them doesn't seem to blow them up I will attach them below 

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