Cannot export to media encoder

Forum|Forum|1 year ago
July 17, 2024
2 replies
2779 views

When I finish editing a sequence in Premiere, I want to export to Media Encoder so I can keep working in Premiere while ME is busy exporting in the background. But I get the following error message:

"Adobe Media Encoder is not installed. Please download and install it to use this feature."

But Media encoder is definitely installed. And both Pr and Ae are up to date and the same versions (v24.5)

brianb79730348

Participant

Having the same issue.

M

Maurice33482760ak8o

Participant

Did you ever get an answer or solution? I updated Media Encoder to 2025 version, and now Premiere Pro isn't talking to it. I can still use Pp's "Export" and "Encode" function, but not through Media Encoder.

Averdahl

Community Expert

Did you upgrade Premiere Pro as well?

For example, if you have Pr 24 and AME 25 there will be issues like yours. They need to be the same version, such as Pr 25 and AME 25, or Pr 25.1 and AME 25.1.