cannot watch youtube and use premiere together?

Forum|Forum|7 years ago
June 17, 2018
5 replies
3782 views

recently i have no YouTube available for tutorials while editing in cc2018
with windows and nvidia graphics installed i have not had this before?

while having premiere open i would watch youtube for follow along tutorials but today i get a grey square in the YouTube page if i click on the premiere pro work area?

youtube tutorial

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E

el3nd1l

Participant

Try setting audio output to System Default rather than sel;ecting the output deivce manually in PPro audio hardware preferences.

Shecky52

Participating Frequently

Hi,

I also have this problem and have been working with Nvidia on it. I have a K4000 graphics card. This problem is a recent problem within the last few months. I have changed many settings on the card and have noticed that if I reload the YouTube page, it can recover from the error the first time, after that it can lose audio etc. I also notice that after the error occurs the size of the video in the window changed and it cuts off a part of the screen. If I restart the browser and bring up the same video it will again be in the YouTube window correctly.

I also notice that if I am watching a video on YouTube and start Premier, the moment that Premiere starts the YouTube video will produce the same error... "An error occurred. Please try again Later. (Playback ID:" a big hashed number. with a "Learn More" that does not offer any assistance.

I tried disabling video in background. Do you mean the checkbox on on the playback tab in Preferences? Mine says "Disable video output when in the background'. I disabled it and it YouTube still behaves the same way.

Nvidia had me use a driver cleaning tool to remove their software from the system and reinstall the latest drivers doing a clean install. Did not make a difference.

Please let me know if you have any success. I often am looking at a technique or instructional video on YouTube and going back and forth practicing the technique. Thanks for your original post.

M

mikefromoaklandAuthor

Inspiring

i forgot i had this posting ...
my issue was resolved somehow and now tackling the Ae problems i get from old project files!!

Shecky52

Participating Frequently

Any idea how you fixed it? I tried the "disable video output when in background" and it did not impact the issue.

M

mikefromoaklandAuthor

Inspiring

hi i did manage to enjoy youtube and premiere by changing the disable video background settings..i think?
now i cant install multiple mogart packages for essential graphics?