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Participant
August 4, 2020
Question

Cant import GH5 footage without Premiere crashing

  • August 4, 2020
  • 1 reply
  • 312 views

Hello,

I recently purchased a Panasonic GH5. I for some reason can't import my 4k footage into adobe premiere. Whenever I try, the program freezes and crashes while trying to import. I can import 1080p footage just fine. I've tried multiple different 4k files. I also cant import the 4k files into media encoder, but can play them just fine in VLC Media player and even the default windows media player. This is beyond frustrating, I have tried researching why this happens and haven't found anything helpful.

 

Thanks in advance.

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1 reply

Joëlle Bh
Community Expert
Community Expert
August 4, 2020

Hello,

can you provide us with all your pc specs and Premiere pro version please

Participant
August 5, 2020

Hi,

 

Brand new laptop, Intel i7, RTX 2070, 32 gb ram. 

My premiere pro is also the latest version. 

 

I believe I may have fixed the issue. a lot of my files were being corrupted in camera for some reason. I formatted my SD card and haven't been having problems. 

 

Thank you anyways kind sir