cant open premiere pro

[Moverlysh]

one of my associates used my laptop for some days he installed without my persmisson a creative cloud crack and now i cant even use my paid premiere it keeps telling me i  need to  renew the subscription i  uninstalled everything  and used cc cleaner  then download and install creative cloud and premiere but  it keeps poping the cant connect to server renew your subscription, what can i do?

[Meg The Dog]

See if this helps:

Use the Creative Cloud Cleaner Tool to solve installation problems

MtD

[Moverlysh]

ive done it, didnt work

[Ann Bens]

Might need a clean OS install.

[Moverlysh]

im workin on a pc, forgot to mention it

[Peru Bob]

I would take Ann's advice.  You don't know what else was installed with the cracked version.  Malware may have been installed as well.

[Vidya Sagar]

Hi Moverlysh,

Have you resolved the issue? Please let us know the status.

Thanks,

Vidya Sagar.