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Participant
August 5, 2022
Question

Caption not showing in exported file- Premiere 22.5.0 (build 62)

  • August 5, 2022
  • 1 reply
  • 730 views

Captions are showing on the timeline, but when I embed them in the video export, they don't show up.  I have been successfully using this process for more than six months, with settings being defined in a custom preset.  I believe the issue started with the most recent update.
I use the internal transcription with audio on track set to "mix," caption preset to either default or CEA-708 default, CEA-708 format created on a visible channel,  and Stream Service 1.
Export is set to, MXF OP1a media format, and captions are set to embedded. 
Any suggestions would be greatly appreciated!

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1 reply

Stan Jones
Community Expert
Community Expert
August 5, 2022

How are you testing to see if the captions are present?

 

The only direct test I did of embeds in 22.5 was both 608 and 708, and that worked okay.

 

Stan

 

Participant
November 8, 2022

Still not working for me.  Any suggestions?

Stan Jones
Community Expert
Community Expert
November 8, 2022

Sorry I did not reply in August. What happens if you import back into PR with Preferences -> Media -> "Include captions on import" checked? Do you see the captions?

 

What happens if you use 608 (just for testing)?

 

Are you still on PR 22.5? I don't think that is the issue; just checking.

Mac or PC? I assume Mac with Elmedia player.

 

@Kartika Rawat @Trent Happel 

 

Stan