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BiddleR
BiddleR
Participating Frequently
October 14, 2019
Question

Captioning issue

  • October 14, 2019
  • 6 replies
  • 987 views

Every so often when doing closed captions I hit the + button to add the next one, the black box surrounding the caption goes away.  why?

This happened a few times and I was able to go back to the last caption box that was correct, then click the + and continue on. 

I haven't changed a setting or anything to make this happen.  How do I fix this?

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    6 replies

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    October 15, 2019

    Subtitle Edit is here:

    https://www.nikse.dk/subtitleedit

    Windows only. There are other options for Mac.

     

    There are 2 issues: if the entry of the captions is proving too difficult, then you can do the entry in another program, like Subtitle  Edit. You export your video and then do the entry in that other program. You save a caption file in that program, and import it to PR.

    The other issue is getting the closed caption background you want, opaque or tranparent. Get the setting you want when you import the caption file. 

     

     

      BiddleR
      BiddleRAuthor
      Participating Frequently
      October 15, 2019
      Thanks! I am on a Mac. I may just put the rest in without the box. I tried to change those with the box and can't do that either.
      Stan Jones
      Community Expert
      Stan JonesCommunity Expert
      Community Expert
      October 14, 2019

      Biddle, right, the opaque/transparent is the current bug. If you want them all to be the same, there's a workaround via importing.

      SubtitleEdit (and others) is a free third party program.

       

      Stan

      BiddleR
      BiddleRAuthor
      Participating Frequently
      October 14, 2019
      To import, where do I find the subtitle edit? I haven't done that before. I appreciate your time!
      Stan Jones
      Community Expert
      Stan JonesCommunity Expert
      Community Expert
      October 14, 2019

      There was a bug in an earlier version, fixed before the version you are using. So I think it is not that.

       

      So I wonder if you are getting a variation of this one:

      https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/34073770-issue-with-background-color-with-closed-captioning

      Staff has just reported it is fixed in the upcoming release, but that won't help you.

      An alternative is to create a file of the captions (e.g. using Subtitle Edit), then import them with the import settings set for the correct background.

      BiddleR
      BiddleRAuthor
      Participating Frequently
      October 14, 2019
      you know where the choice for the background: transparent, translucent or opaque are, those options do not work when I click on them.
      BiddleR
      BiddleRAuthor
      Participating Frequently
      October 14, 2019

      This is my first time doing closed captions and my last,lol.  I am afraid to update because of what I went through in the past.  One time on a prior project, I updated and the version of the film I was working on, just wouldn't open.  I had to start over.  I am only doing captions because it is required for exhibition. 

      Vishu_Aggarwal
      Vishu_Aggarwal
      Participating Frequently
      October 14, 2019

      You mean the black background of closed caption in the program monitor or in the closed caption panel you don't see the box to write the closed caption. Also, let us know the version of premiere pro your using and closed caption format.

       

      I face sometimes issues with closed caption panel, so I try to maximize the caption panel using the key "~" or srub the timeline to refresh the closed caption panel.

      Vishu AggarwalAdobe Certified Instructor, Professional and Expert
        BiddleR
        BiddleRAuthor
        Participating Frequently
        October 14, 2019
        My screen is the standard set up, upper left, where source material blah blah is, next to that is the window where the footage I am working on, shes the clip from my timeline.
        BiddleR
        BiddleRAuthor
        Participating Frequently
        October 14, 2019
        trying again, captions have a black background, with white lettering, nothing changed. Every once in a while, the background just changes from opaque to transparent. But I can't change it back to opaque. Why does this happen, I didn't change anything?
        Stan Jones
        Community Expert
        Stan JonesCommunity Expert
        Community Expert
        October 14, 2019

        What specific dot version of PR are you using?

          BiddleR
          BiddleRAuthor
          Participating Frequently
          October 14, 2019
          Is this what you mean? 13.1.2
          Vishu_Aggarwal
          Vishu_Aggarwal
          Participating Frequently
          October 14, 2019
          Yes, this what Stan jones mean. Update to the latest version which is 13.1.5 and in version 13.1.3 Captions had lot of fixes. Please see the link - https://helpx.adobe.com/in/premiere-pro/kb/fixed-issues.html
          Vishu AggarwalAdobe Certified Instructor, Professional and Expert
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