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April 29, 2018
Answered

Capture device is offline

  • April 29, 2018
  • 1 reply
  • 1601 views

i am tiring to capture from "Soiny ax53 handycam" in Primer pro. capture window says "capture device is offline" How to bring this camcorder "online"?

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    Correct answer Ann Bens

    You cannot capture with a solid state camera over firewire.

    Get yourself a cardreader.

    Pop the card in and copy entire content to hard drive.

    Then ingest via the Media Browser.

    1 reply

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    April 29, 2018

    You cannot capture with a solid state camera over firewire.

    Get yourself a cardreader.

    Pop the card in and copy entire content to hard drive.

    Then ingest via the Media Browser.