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GOVIND11879085
Participant
Apr 29, 2018 4:49 PM UTC
Answered

Capture device is offline

i am tiring to capture from "Soiny ax53 handycam" in Primer pro. capture window says "capture device is offline" How to bring this camcorder "online"?

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    Ann Bens
    Ann BensCorrect answer
    Community Expert
    Apr 29, 2018 4:56 PM UTC

    You cannot capture with a solid state camera over firewire.

    Get yourself a cardreader.

    Pop the card in and copy entire content to hard drive.

    Then ingest via the Media Browser.

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    1 reply

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    Apr 29, 2018 4:56 PM UTC

    You cannot capture with a solid state camera over firewire.

    Get yourself a cardreader.

    Pop the card in and copy entire content to hard drive.

    Then ingest via the Media Browser.

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