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glaustin
Inspiring
January 11, 2018
Question

CC2018: Markers Disappeared...

  • January 11, 2018
  • 25 replies
  • 14723 views

Hi guys

I put markers in 5 clips, with detailed comments yesterday. When I opened the project this morning, the markers in the first 4 clips had disappeared as if they never existed.

Has anyone had the same experience or anyone any thoughts?

Regards,

Graham

This topic has been closed for replies.

25 replies

Known Participant
May 24, 2018

I too am having issues with Markers.  I just noticed many had disappeared and even undoing every action back to the freshly opened project does not recover them. 

I am usually able to see them in the older Auto-Save versions, though.  Thank God Im on 5-minute Auto-Saves!

Stan Jones
Community Expert
Community Expert
May 24, 2018

There are 2 related, but perhaps different problems. The one discussed in this thread is clip markers, and in particular clip markers that disappear upon opening a project. The other is "sequence markers disappear when opened in source monitor." The latter is discussed in a thread where staff have reported that there is a fix for the next update. I have asked if it refers to either or both.

Re: Markers missing after last update!

long83949594
Participant
May 19, 2018

Has there been any response on this issue? I have markers disappearing from one sequence after another progressively everytime I reopen the project. This will be wasting hours of time if I cannot recover these. Using Premiere Pro Vers 12.1.1 (Build 10) on MacOS 10.13.4

kakfilm
Participating Frequently
January 25, 2018

I don't understand this problem. It's 2018. Back in 2004, when I have Final Cut Pro, I never have this problem. Are we going backwards? Shouldn't the technology get better? Seems like it's getting worst.

glaustin
glaustinAuthor
Inspiring
January 24, 2018

Just to keep everyone up to date, I filed a bug report and it might be useful for others facing this problem to do likewise.

Ann Bens
Community Expert
Community Expert
January 24, 2018

I am experiencing the opposite:

I am trying to delete clip markers.

Every time I open the project the markers are back...

glaustin
glaustinAuthor
Inspiring
January 24, 2018

How frustrating. I find markers are an important element. I think there are some bugs this time around. It seems markers on the timeline aren’t affected. I assume you did try reset preferences?

Peru Bob
Community Expert
Community Expert
January 11, 2018

Check your backup file and/or autosaves.

glaustin
glaustinAuthor
Inspiring
January 11, 2018

Nope, they've disappeared. Added more clips with markers before lunch. Re-opened the project and more markers have disappeared!

Peru Bob
Community Expert
Community Expert
January 11, 2018

Are all of the other changes being saved, but the markers are not?