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%CCX_START_PANEL_NAME

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When I start any of the CC apps I get a blank window with "%CCX_START_PANEL_NAME" in the title area rather than the usual startup options.

How can I get the startup panel to load properly again?

Thanks!

%ccx_start_panel_name

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butterfingers11111111111Correct answer

Participant

I just fixed my error. It also happened with photoshop on my PC.

Shut down all Adobe apps.

Go to the following location:

C:\Program Files (x86)\Common Files\Adobe\CEP\Extensions

Now just rename the Extensions folder. Test.

If you lost any features I would recommend reinstalling premiere pro and photoshop.

TheK_KBY

Participant

C:\Program Files (x86)\Common Files\Adobe\CEP\Extensions

go here and delete all folders in Extensions folder.

Then reinstall the program which you have problem with. That's how I solved the problem.

with %CCX_

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J

JETİMAM

Participant

TEŞEKKÜRLER. SORUNU SENİN ÖNERDİĞİN YÖNTEMLE ÇÖZDÜM.

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B

butterfingers11111111111Correct answer

Participant

I just fixed my error. It also happened with photoshop on my PC.

Shut down all Adobe apps.

Go to the following location:

C:\Program Files (x86)\Common Files\Adobe\CEP\Extensions

Now just rename the Extensions folder. Test.

If you lost any features I would recommend reinstalling premiere pro and photoshop.

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stefan_gru

Inspiring

This item may be related to what people have described earlier: The Start workspace is blank

The page is about Ps but it applies to all CC apps.

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RoJoliAuthor

Participant

I've tried all the suggestions mentioned above (short of complete OS re-install) but I'm still experiencing this issue. This problem exists with all the CC apps. Some of the apps have an option to use "legacy new item window". Premier doesn't seem to offer that option. The best work around seems to be to open and existing project, delete everything and then "save as" when you need to start a new project.

My guess is that this is an issue with the Adobe account & servers. They're keeping & utilizing a lot of user data on their systems and something isn't working right. Just a guess though.

I'm open to suggestions if anyone has a possible solution.

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excited_Genie16B8

Legend

Start with Steps 3G and H below. Once those are in, try Step 3F.

Unofficial Premiere Pro Troubleshooting Guide

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Vidya Sagar

Participating Frequently

Hi RoJoli,

As recommended by Jim Simon, please reset the preferences: FAQ: How to reset preferences in Premiere Pro? & let us know the status.

Thanks,

Vidya

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SteveO_1

Participating Frequently

That does not work for me...I press Shift+Alt after starting premiere and it stays the same...screen from above...I even made a fresh Premiere Install but it stays the same...

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