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Participating Frequently
June 20, 2024
Question

Clicking on a Caption in the Text > Captions doesn't show the Essential Graphic style settings

  • June 20, 2024
  • 3 replies
  • 622 views

Sometimes clicking on a caption in the Text > Captions pane causes the Essential Graphic style settings pane to clear (or not appear at all if the current play point is at a position where there's no caption). Even clicking directly on the currently selected Caption in the track doesn't update the Essential Graphics pane. The only way to make them appear for that caption is to click on a different caption in the track (which will update the pane to that Caption) and then click back to the previous caption in the track (to update it to that Caption).

 

This is very frustrating for all the extra clicks and that it sometimes leaves me clicking back and forth on multiple panes and captions to try to make these style settings appear in the Essential Graphics pane.

 

Version 24.5.0 for Windows 11 

3 replies

Participant
March 12, 2025

Im having the same issue, msy students cannot put references in their documentary work because when we click Captions and Graphics it assumes we want to transcribe and we cannot access the text or graphics feature, is there a workaround

Kevin-Monahan
Community Manager
Community Manager
March 13, 2025

Which version, Jack?

 

Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
March 14, 2025

Hi Jack,

Welcome to the forum. Try choosing the Essential Graphics panel, not the Text panel. Select the captions in the Timeline and choose Graphics and Titles > Upgrade Caption to Graphic. Does that advice help you? Let us know!

 

Thanks,
Kevin

 


Hi Kevin

 

I'm not sure I understand 

 

The only option I see is Captions and Graphics not Essential Graphics and this is where it messes up

 

 

Kevin-Monahan
Community Manager
Community Manager
August 23, 2024

Hi @MakingAToZ,

Once more, thanks for the bug report. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin-Monahan
Community Manager
Community Manager
July 10, 2024

Hi @Slade34501147ndh9,

Thanks for filing the bug report and the information. I'm not seeing this issue here. Can you try this out on a new sequence, as well? Let us know if it works or not. Sorry for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio