Color Matte Opacity Bug with latest Premiere Pro Update

Forum|Forum|8 years ago
May 3, 2017
5 replies
2048 views

Has anyone else experienced this? I use color mattes in almost all of my videos with different opacities for title screens. Now the videos are rendering with color mattes at 100% opacity regardless of the layer settings in effect controls. Not a keyframe issue- this is happening on all of my projects since I updated the sofware. This is making it impossible to render the videos to our style protocol.

Any idea what could be causing this or how I could workaround until this bug is fixed?

Thank you in advance.

Andy

Rendered File

Preview in Premiere

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Sea Island MediaAuthor

Participating Frequently

How do I go back to the previous version of premiere?

R Neil Haugen

Legend

To get the best support for PrPro, as Kevin Monahan (Product Support Manager for the DVA's) says ... on getting either phone or "live chat" help, as soon as you get a live person ... ask for the Video Queue. Good suggestion. In my experience, they at least have some more experience rather than just a cheat sheet.

To roll back ... in the Creative Cloud desktop app, the bar for "Find additional versions" ... go to the right side of that bar, click on the blue text ... select the "View Previous Versions" option.

Scroll down to PrPro, and click the "Install" button ... you'll get quite a list.

Neil

Everyone's mileage always varies ...

Sea Island MediaAuthor

Participating Frequently

Bump. This is so frustrating. This software is so buggy and the lack of any meaningful customer support is infuriating. What does it take to get ACTUAL customer support for Premiere Pro?