Correcting mixed cadence

ha are you working with Good Deed? I just got the same thing from their QC.

The problem was the film was shot in two different fps rate. When editing make sure you set the frame rate to 29.97fps and edit the whole project in that rate. Unfortunately the only way to correct it is to rebuild the project on the proper timeline and fps rate. I tried every shortcut nothing worked. You have to redo on the proper timeline.

As your footage is 23.98p and your delivery is 29.97i then you need to apply 3:2 pulldown. This has to be applied at the last stage so the cadence is consistent through the programme (if done correctly you can reverse the process, but only because it is consistent throughout). 

As mgrenadier suggested, you are probably best making a 23.98p timeline and using this as a master. You can then export at 29.97i and the cadence will be applied consistently. 3:2 pulldown is simply a matter of repeating fields so the quality should be the same regardless of which application is doing it (assuming it is a standard 3:2 pulldown: which Premiere will do...as opposed to some form of motion interpreted frame rate conversion...where different applications will have differing levels of quality.)

Again, as mgrenadier suggests, you can copy and paste your timeline, or you can simply change your existing sequence settings. Copy paste might be better because you can refer back to the original if anything goes wrong.

What frame rate are your sources and what is your delivery frame rate? Are your sources interlaced/progressive and does it match your delivery specs? Im not exactly sure what you/they mean by 4:1 & 1:1. Need more info.