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stevenprobets
Known Participant
January 2, 2019
Question

Corrupt video after rendering

  • January 2, 2019
  • 2 replies
  • 2837 views

So when is this going to be fixed?

I have another issue with rendering within Premiere which results in corrupt video (I'll make another post) and also the fact you cannot edit in Metal mode with safe guides.

Just one thing after another.

I just want a working workflow without the need for 'work arounds' and after a few updates this should be the case. Please remember I am paying £50 a month for this software.

      This topic has been closed for replies.

      2 replies

      E
      excited_Genie16B8
      Legend
      March 2, 2019

      You don't provide any details for us to begin guessing what the issue might be.  Take a look at the following link.  Use it as a guide for what information we need.

      How To Ask For Help

      J
      jonathanf69699133
      Known Participant
      February 1, 2019

      I’m having that same corrupted file issue, seems to be random. Render times are still horrendous and ever since the most recent update I’ve had daily crashes. Every update gets worse, it’s crazy

      S
      stevenprobetsAuthor
      Known Participant
      February 1, 2019

      I'm having flashing green screen issues with various things. There's problems with Metal and I have had a few crashes with Premiere and After Effects. There was no mention of rendering issues being fixed on the recent update and I was led to believe they were going to be sorted.

      Seriously considering moving to Final Cut. I'm wasting hours of time on work arounds and going backwards in versions. This is money and when we are all paying £50 a month for CC it simply is not good enough.

      Wes Howell
      Adobe Employee
      Wes Howell
      Adobe Employee
      February 1, 2019

      Hi Steven,

      We are continuing to devote more resources to performance and stability improvements across many different areas.


      Sorry you're having issues here. If you'd like to work together to figure some of this out - let me know.

      Often times, a few details can make all the difference. Breaking down a project to isolate the source of slowdown or issues is productive. Sometimes when a user can share a small project that is very helpful as well.

      Re: this thread

      Often times, threads can result in reports of various issues and they can get conflated. They may sound the same in some cases but the devil is in the details. It can be better to open a new thread that is focused on a specific issue with full details.

      it's can be challenging to troubleshoot issues over a thread, so I would remind all that we have support available to assist with troubleshooting. 

      You can open a case with them via call or chat at this link: https://helpx.adobe.com/contact.html

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