Corrupted UI elements in Premiere Pro 24

Hi! I had the same problem. I'm solving it with resetting the workspace. At least some part is starting to work. Most likely, this is a Windows bug, or we just, as always, have unnamed feelings for Adobe.

Oh my god, I am getting the exact same problems as of today. Literally exactly the same in every way. Did you ever find a fix?

To clarify, Premiere Pro is installed on my system drive. My 😧 drive is where I keep all my documents/media and windows is configured to point to it by default.

A new day of failures, a new list of things I tried that didn't work including suggestions from this thread from 2021: https://community.adobe.com/t5/premiere-pro-discussions/user-interface-crazy-can-t-work-on-premiere/m-p/12605060
deleting media cache/deleting media cache files
resetting preferences
resetting the workspace
disabling audio input
Toggling h264 decoding
Resetting all preferences and disabling all 3rd party plugins
Restoring Windows Text Scaling to 100% (from 130%)

Just to better illustrate what I'm seeing I've included a new screenshot of the one of the UI 'dead zones' that shows up whenever I have a project loaded. Resizing panels leaves ghosted trails behind, as applications sometimes do when they lag or simply fail to repaint parts of their UI. This is just one of the symptoms on top of being unable to interact with text fields in the export dialog, new project dialog, etc.

Four days later nothing has improved. Things that did not fix it:
Uninstalling and reinstalling.

Uninstalling and installing an older version.

Unplugging my second monitor.

Adobe Media Encoder does not have these problems, I launch it and it doesn't open a phantom uninteractive window, text inputs work normally. Only Premiere Pro has these problems. I'm at my wit's end and I don't know if I can continue using this software for much longer unless there's some official support ticketing system for this service.

Thanks for the info.

I have not looked at the BuildLab info; I think we are using the same build.

I can't explain the issues, but my understanding is that PR does not like being installed on a non-system drive.

It should not matter, but I would try removing one monitor temporarily. I do not use the second monitor for PR, but I do have a two-monitor setup. And I do not see these problems.

Stan

I forgot to mention this is a dual monitor setup. 😧 is not my system drive.

according to the Windows Update App:

Feature update to Windows 10, version 22H2

happened on 18 November, 2022

The Settings Control Panel tells me my OS Build is 19045.3693

Windows Version string "10.0.19045 Build 19045" comes from the System Information Control Panel.

Regedit tells me the value of \\HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\BuildLab is "19041.vb_release.191206-1406"

\\HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\BuildLabEx shows "19041.1.amd64fre.vb_release.191206-1406"

I don't think there are any other reports of this behavior.

What is your full Windows build number? I am at 19045.3693, which occurred Nov 14.

Single monitor setup?

Was this working previously? It looks like you have this installed on the D drive? Is that your system drive?

Stan