Inspiring

Answered

could not synchronize one or more clips PP 13.1

Forum|Forum|6 years ago
May 31, 2019
5 replies
19648 views

I've used Vegas for years, and decided to give Premiere Pro another go, and happened to notice a trial was available. One of the things I was looking forward to, is having integrated clip sync. I took two shots, one from a Sony A6500 and the other from a Panasonic GX8. Both in 2160/24. Used audio to sync, which had a loud clap on both camera tracks. I get the following error:

could not synchronize one or more clips because a match could not be found.

Now I know this has been posted before. But I have tried every suggestion I can find. Funnily enough, I own Pluraleyes, which was a must for Vegas. Clips sync up perfectly.

PPro 13.1 Wintel 10

could not synchronize one or more clips

Correct answer Joseph from Austin

After trying every permutation I can think of, I can only assume audio sync is broken. Fortunately, I did manage to import a Pluraleyes sync, enable multicam on that timeline and it works. I was really hoping that native audio synch would work, but I already own Pluraleyes, so I guess it's liveable.

S

sarapia777

Inspiring

Add me to the extremely frustrated list.

I am working on a lengthy video with multiple clips that I am syncing individually. They all should be easy syncs, and some are, but I'm still sometimes getting the error message, even when I know 100% the audio matches. I tried the mix down option, still a no-go. Frustrating, especially when I've taken the time to record and edit a separate audio track. Look, this thing either works, or it doesn't. Don't mess with my mind or waste my time!

S

sarapia777

Inspiring

I did discover, through trial and error, finally, that if I allowed ample excess footage on either side of the audio, I had no more problems syncing. Don't know if that's an accident or what, but it got me through my project.

R Neil Haugen

Legend

That's one thing that helps. Another is to make sure the relative audio levels are somewhat close. So looking at the waveforms, and if need bumping one up a few dB is often a life-saver.

Neil

Everyone's mileage always varies ...

Alex Fritz

Participating Frequently

3 years in and Adobe still has'nt fixed this issue... unbelievable. Having this problem come up all the time these days, there is a clear match and it can not find it and i have to wast time syncing manually. We're paying good money for broken software... ridiculous.

Mod note: Comment removed. Please don't be crass on these forums. You may want to review Forum Guidelines.

R Neil Haugen

Legend

Alex,

In I think almost every case I've seen that has been resolved, it has come down to something on the local machine. Or a setting that was interfering or something.

So ... would love to help sort this one out. Some of these things can be so simple when finally found, but so maddening to find.

Neil

Everyone's mileage always varies ...

R

rodrigoillas7

Participating Frequently

Hi Neil,

I am also extremely frustrated at this error. I'm on a deadline for syncing some audio here and I have to do it by hand because nothing works.

I am as frustrated as Alex, we pay monthly for this software that our livelyhoods depend on and mind you, Adobe is a 350 BILLION with a B company and syncing 2 audio clips seems harder than achieving nuclear fusion on earth.

Please help.

Thanks

J

Justin Opinion

Participating Frequently

I also have this problem. Sometimes it mysteriously works fine, most of the time it does not. In this case, and most, I am trying to sync two files from idential Sony cameras with the same frame rate and resolution, etc. I am new to Premiere Pro and certainly suspect ignorance on my part, but I have tried every possible variable of this and I wind up having to line the clips up manually. That's a deal breaker, as I use syncronized PiP features constantly. Any suggestions appreciated.

R

rodrigoillas7

Participating Frequently

I am 100 % with you.

It's unnacceptable that this still is like a lottery ticker

B

Baffy19

Legend

I'm still surprised by some of the features. In particular, quite often Premiere fails to synchronize the sound from the camera with the sound of the recorder. You heard what I just said. I am surprised and amazed by the algorithms of the PROFESSIONAL program. How much I and many here would like all the functions that are implemented in Premiere to work 100% otherwise why implement them to look for a problem why they don't work.

Christian.Z

Community Expert

You need to have each audio/video on a different track

R Neil Haugen

Legend

I'm using multi-cam daily.

What settings did you have to sync by ... or probably easiest, make a screen-grab of you multi-cam creation dialog and drag/drop it onto your reply box.

Neil

Everyone's mileage always varies ...

J

Joseph from AustinAuthor

Inspiring

Certainly. Here it is. By the way, I have tried all three options for audio track channel. Same result.

J

Joseph from AustinAuthorCorrect answer

Inspiring

After trying every permutation I can think of, I can only assume audio sync is broken. Fortunately, I did manage to import a Pluraleyes sync, enable multicam on that timeline and it works. I was really hoping that native audio synch would work, but I already own Pluraleyes, so I guess it's liveable.

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