I'm using 10th gen Intel i9 CPU, 8gb graphics with 16gb of ram and I have a 1TB SSD dedicated to premiere pro.
Before the 2022 update I could run my 4k Vlog footage at 1/2 no problem. Since the update I can't even run it at 1/8 for even a second and the CPU caps out immediately. Anyone having this issue or have any fixes? This has caused my business to be a day behind schedule which is a massive problem and now client's are waiting much longer for the there content which has never happened before. This problem is effecting my business's reputation. I've proxied the files for now (proxied to 720p and still not running great even at 1/4)
I hate using proxies because I have to wait for them to render and you have to be very careful to get all the frame rates right otherwise it ends up being much more work.
got exactly the same problem - adobe need to sort this issue out, Ive spent hours on chat and email with them!!
Hey there Timn. I did some searching around in the forums and found a fix.
If you run the play back at "full" instead of 1/2 or below it works perfectly fine. The processing code for 1/2 and below must be filling the CPU with to much code or some nonsense like that.
Really frustrating and annoying.
I'm really hoping that Adobe atleast releases an official statement about this. Its been nearly a week and the issue is still unresolved or spoken about it properly. Always rather disappointed by adobes efforts to admit mistakes. I don't expect them to be perfect but i do expect them to be honest about there product and maybe offer somthing for our lost money and time since we will be payong for this nonsense for the rest our lives.
Hi, I have the same problem since the last updates. Now if I play at full resolution the CPU reaches 100% of usage and the system crashes.
If I set the playback at 1/2 the CPU reaches 50%.
Before the updates I never hadn't this kind of problem, playback at full resolution.
64GB ddr4 RAM
Gforce RTX 2700 super
3 ssd (system, media, cache)
Do you edit H.264? Is it possible Nvenc was enabled and now it is not?
Yes, I do. I am editing h.264, but the problem is during the playback in the Timeline not during exporting in AME.
It is a FHD Timeline with few tracks (1 Video HD with 2 Lumetri effects, 1 Adjustments layer with Lumetri effect, 1 png logo with Position, Scale and 3D effect, 1 adjustment layer with Transform effect - Scale+Position, a 4K video of flare with Opacity/Blend effect, 1 nest sequence of a simple animated logo with Photoshop layers) .
In the Timeline there is a 4K clip that I scaled to timeline dimension and I applied a Merge Opacity Option (it is a light flare on black background).
I'm verifying just now that when this track is able the CPU goes to 100% when I playback at full res (for this reason the computer shutdowns).
Then I played back at full res only a title track, the CPU went to 30% at that is a lot for only one simple track.
It never happened before, everything started yesterday.
Some days ago there was an update, I don't know if something changed.
I think you are confused. Nvenc is used to encode and decode H.264/265 when using Premiere Pro as seen in the video below. I have stated several times in these forums my Nvenc and Quick Sync have cut out on me before and I have to re-enable it. I know when it cuts out because my CPU get pegged and my fans wind out as seen in the video below. You must check your system stats like in the video below and see if your GPU is decoding. If not there is a problem. Notice in the video below the CPU is being used more when Nvenc is disabled. I will ask once again was Nvenc enabled and now it is disabled?
If you are referring to Cuda acceleration, yes it does, it is the first thing. I have a GeForce RTX 2070 super. So the GPU Cuda acceleration is always active and the GPU is working fine.
The problem is that the CPU is working to much and this is unusual.
You are obviously very confused and you need to watch the video below. The video below will make you very hip to Nvenc and Quick Sync encoding and decoding of H.264 as well as CUDA acceleration. I am not sure if the lack of Nvenc or Quick Sync is causing your problems but the lack of Nvenc, Quick Sync or GPU acceleration can cause your CPU to get pegged at 100%.
Thank you very much. The CUDA was active but the H.263 hardware acceleration in Media Preference wasn't.
Now the CPU works 30% less and the GPU 30% more. So now they stay at about 50/60% each.
Thank you for your video.
You are welcome. I have had Quick Sync and Nvenc cut out on my system in the past. Adobe needs to find ot why it cuts out.
But in many years I never had this problem. Today, again. While I was exporting a FHD video of 1'30'' the CPU reached 100%.
Untill few days ago everything was fine. Everything is checked about CUDA and Nvenc. But this is not the problem because before yestarday everything was fine.
What is happening to PP?
I think you are still confused. Do you understand what hardware encoding and decoding is? I can make my CPU spike up to 100% as well. Showing the CPU at 100% is irrelevant. You need to check your stats to see if the GPU is decoding. If it is not then the Nvenc has cut out on you. I stated Nvenc and Quick Sync used to cut out on me even though they were enabled. I don't have that problem now but I did about a year ago. I am not saying that is causing your problems for sure but we need to troubleshoot your computer stats. If you are edting H.264 Nvenc or Quick Sync should be decoding the video unless it is some odd variation of H.264/265. If no H.264 decoding is happening then your systems is not tweaked 100%. For your system Quick Sync might prove to be a better option than Nvenc. Try them both and see what works best for you. I use Quick Sync as seen in the one image below.
Stop posting this.
Start posting this so we can see if Quick Sync or Nvenc are decoding the H.264. Can you see by the image that the iGPU (Quick Sync) is decoding?
Kind Andy, thanks for your time.
Perhaps, as you say, it depends on a particular clip because it never happened other times.
Anyway here are 3 screshoots.
The first with Nvenc enable and the second disable.
In the last test I disabled the track with the clip that I think could be generate the problem.
I hope that I did well.
Those are the stats we needed in order to help troubleshoot your system. The CPU is not pegged at 100% when the Nvenc is enabled. That being said you should also try enabling Quick Sync for a comparison. Sometimes Nvenc can cause problems. If you still have problems it could be a pluggin or drivers. Worst case scenario would be wipe and reload Windows. Keep in mind the Nvenc and Quick Sync can cut out at anytime. I know it it has cut out when my CPU fan winds out.
Hi, i'm curious. What format of footage do you want to edit?
Hi, I post all the specs of timeline in a previous reply.
Anyway, everything is FHD, there is only a 4K clip (a light flare video with black background, so I apply a blend/Opacity effects).
When this track is able and I playback at full res the CPU goes at 100% and the PC shuts down.
If I play at full res only a title track the CPU goes at 30% that is too much in any case.
It never happened before. Everything started yesterday.