crash while loading importerquicktime.prm (WIN 10)

When this problem happened to me, I had the version CC 2018 and 2019. The 2018 version worked normally but 2019 not.

^^ i have had the same issue as well and had to uninstall 2019 to even get 2018 to work.  I even used their utility to do a 100% clean adobe cleanse plus run as admin and nothing.  It just disappears when loading any plug-in.  It wasn't until i deleted every plugin i had it stopped on the QuickTime one and I saw the build a new user workaround in this thread.

Its been way too long and even their latest update doesn't work.  Adobe you're a joke.  why not even a response.  you can search and see tons of complaints.  I think it's because there is a workaround they ignore it.

my subscription will be terminated finally after Jan 1st.  They have too many issues and I spend more time telling people I'm having adobe issues than showing people my work.  I also find it very funny a program that relies so much on the video card in which it can't even properly catch exceptions and simply crashes or freezes or blows-up forcing us to install the much buggy NVIDIA drivers on day zero doesn't even really use the video card nor can it even scale properly like their competitors.  so said Adobe has become a joke.  Let's see how long it takes them to even get back to me.  Been with them for 8 years.  not anymore.

This is unbelievably frustrating... I'm having the same issue with CC2019..... It was working perfect in my 3 minute client project, then it crashed during an export, when I tried to start it up again, it stalls on importerquicktime.prm then crashes.

How has this thread existed on the adobe website for 20+ days without anyone from Adobe commenting?

I'm so sick and tired of Premiere not working the way it should. I literally can't finish my client's project. Why am I paying for Premiere Pro again??

I've deleted plugins, updated graphics driver, uninstalled quicktime, installed Nvidia Cuda 10, deleted temp files in users appdata, restarted the computer several dozen times.. HOW IS THIS A THING!!! My Premiere Pro worked fine yesterday, nothing has changed, but now it won't even start up. Stop releasing products that don't work. Stop releasing brand new versions, just do small simple 'updates' to existing versions.. Every new release ends up having flashy new features, but is unstable. Like I said, I can't complete my project for a paying customer with expensive professional software that I pay Adobe each month for.

Clearly, I'm annoyed because earlier today I submitted a bug write up for other issues in Premiere Pro that I've been experiencing with CC2019, but now I can't even open it anymore. I can't roll back to an older version because the client project won't open any more.

Get it together Adobe, this is ridiculous.

I'm going to try creating a new user in Windows 10 and see what happens..

UPDATE: Creating a new user account on Windows 10 worked, I created it and started Premiere CC2019 and it worked right away. So it's a user account issue with files that are getting installed in user accounts.

This is beyond ridiculous....

Can confirm that I have the exact same issue. Premiere Pro CC 2019 on Windows 10 was working fine. PC crashed and now CC 2019 stalls on loading "importerquicktime.prm". Done all above that virus191​ has done with no effect.  Also installed CC 2018 which works, but unable to open any CC 2019 projects. Other CC products load fine, this is just Premiere CC 2019. Even uninstalled graphics drivers going down other rabbit holes with no effects.

Can also confirm (much to my relief to actually get commercial work done!) that creating a new Windows 10 user and logging in works just fine. Existing CC 2019 project loads and works just fine. This is an issue with the user account and the local installation/temp files for CC 2019, somehow?!?

Steve